Customer Experience Champion
LuxMiss is looking for part/full time Customer Experience Champion with bubbly personalities who love all things jewelry, gifts, and fashion to join our team!

Our ideal candidates are expected to maintain client relationships and deliver excellent customer service. No experience required.

• You're empathetic to users and can easily put yourself in their shoes. You realize that not everyone has the same skill set and that smart people sometimes make mistakes. You make customers feel empowered after interacting with support and not stupid because of a small mistake.

• You obsess over the details. Maybe you have a one emoticon and one exclamation point rule of thumb for every email. Maybe it's only two sentences per paragraph. Either way, you make sure each word and each punctuation mark makes the customer delighted to work with you.

• You love solving problems. Every customer is different, many times radically so. You relish being able to meet their specific need, and also solving their problems that may have gone unsaid.

• You love to write. Almost everything at LuxMiss is done via written communication (both with customers and between teammates).

• You love doing things efficiently. At LuxMiss, the work you do will have a disproportionate impact on the business. We believe in systems and processes that let us scale our impact to be larger than ourselves.
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