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Tabs Toronto user survey
We'll use your feedback on Tabs Toronto to help us decide how to improve it. For more on Tabs Toronto, visit
http://pwd.ca/tabs
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PART 1: How you use TMMIS
How often do you use the TMMIS search tool?
(
http://app.toronto.ca/tmmis/findAgendaItem.do?function=doPrepare
)
Choose
Daily
A few times a week
Weekly
1-3 times/month
Infrequently
Never
Are there some terms/keywords that you often search for?
Yes
No, I search for different things each time
Other:
Clear selection
Do you use the City of Toronto's Council and Committee e-updates service, to receive emails when meeting agendas are posted?
https://www.toronto.ca/legdocs/e-updates/subscribe.htm
Yes
No
Other:
Clear selection
How do you keep up-to-date on what's coming up at city council or committees?
Your answer
Is monitoring city council or committee agendas a part of your job?
Yes
No
Other:
Clear selection
PART 2: Tabs Toronto
Have you signed up for a Tabs Toronto notification?
If you haven't yet received a notification, the rest of the questions in this survey might be less relevant to you.
Yes
Yes, but I haven't received any notifications yet
No
Clear selection
How could we make the website and sign-up process easier to understand?
Your answer
How could we improve the usability of the notification emails?
Your answer
What other features would be useful to you? What else do you wish Tabs could do? What features do you wish TMMIS offered?
Your answer
Do you monitor council/committee agendas at other municipalities? If so, which?
Your answer
Currently, Tabs notifications are sent by email. Is there another way you’d like to receive notifications?
SMS, WhatsApp, Slack, etc.
Your answer
What would give you confidence to trust Tabs to deliver consistent and reliable information?
Using it for a while
Spot-testing it; comparing what it returns with what I'd expect
Knowing who else is using it
Knowing the people who made it
Knowing the reputation/experience of the people who made it
Knowing that the initiative has funding, and isn't just a volunteer effort
Other:
PART 3: Project sustainment
We know from experience that free-to-use and volunteer-run projects aren’t always reliable in the long term. Right now Tabs Toronto has a lot of momentum, but we’re thinking ahead to a day when that may not be the case -- when it may be necessary to have some budget available to make sure essential maintenance is getting done and bills are getting paid.
We know that this tool is a nice-to-have -- isn’t mission-critical for anyone -- and we’re not assuming that it’ll be valuable enough for users to pay; we’re just exploring the range of possibilities.
Do you imagine that using Tabs Toronto could save you or your organization time or money? If so, how much?
The purpose of this question is to help us understand how we might best describe the value of Tabs Toronto to funders.
Your answer
Realistically, how much would you or your organization pay to use Tabs?
$20/year or more
Less than $20/year
Less than $5/year
$0
Other:
Clear selection
Which organizations or funders do you think could or should support or help fund this service?
Your answer
Any other feedback or suggestions or ideas for us?
Your answer
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