Survey: What Does Tiered Re-opening/Closing Look Like in the Pandemic of 2020?

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Survey for the hospital-practice acupuncturist community. Date started: 06.01.2020
Goal: learn what current questions and concerns the community has on this topic, have experienced colleagues share their wisdom and "lessons learned".

Suspense date (respond by): 07.31.2020 to have your information included in the first discussion draft.You can edit your answers at any time while this survey is open. We estimate we can collect a draft of answers as often as monthly.

Leads for this Survey (all-volunteer):
Susan Veleber
Megan Kingsley Gale

Who to contact for questions or more information:
Megan Kingsley Gale, The Hospital Practice Handbook Project https://www.thehospitalhandbook.com/contact-1

When you have SOPs you can share with the community please email us at:
https://www.thehospitalhandbook.com/contact-1
......

More resources are available at this online resource: https://hospital-practice-basics.teachable.com/p/community-discussion-on-pandemic-response1

Preparing for Tiered Re-Opening/Closing during the COVID-19 Pandemic: Wisdom-share Survey

Name (optional)

What country do you reside? *

U.S.A

Canada

Other:

What state, district, or territory (U.S.), or province (Canada) do you work in? *

Are you a hospital-based acupuncturist? *

Yes, currently, inpatient

Yes, outpatient/ambulatory associated with hospital system

Yes, outpatient and inpatient work

I work at a federally qualified health center (FQHC) community health clinic (CHC) or county clinic

I work at a hospice facility that is accredited or eligible for accreditation by The Joint Commission

I work in healthcare at a federal facility (VA, DoD, IHS, etc) that is accredited or eligible for accreditation by The Joint Commission.

No, I do not work at a clinic, facility, or other entity that is accredited by or eligible for accreditation by The Joint Commission. If that is the case, please stop taking this survey. Thank you.

Which health care license(s) do you hold? If not "LAc", please write out the title for clarity *

What organization or facility do you work at? List the organization's name and location where you work. For example, Hospital system "ABC Health" of City, Missouri. (optional)

Is your clinical work inpatient care or outpatient clinic? *

inpatient only

outpatient only

inpatient and outpatient

Other:

What specialty or department do you work in? *

How long (months, years) have you been working in hospital-based practice? *

0 - 1 year

1 - 5 years

5 - 10 years

10 - 15 years

15 - 20 years

20+ years

Did your clinic close in 2020 as related to the COVID-19 pandemic? *

yes

If it closed, what did "closure" look like? For example, were you furloughed without pay, laid off, paid remote work (telehealth, projects, etc.)?

furloughed with pay

furloughed without pay

laid off

paid remote work (telehealth, projects, etc)

furloughed for less than a week

Other:

How long (weeks/months) was/is it closed?

less than 2 weeks

2-4 weeks

1 - 2 months

2 - 3 months

3 - 4 months

still closed

Other:

If your workplace/clinical care closed, what date did you re-open for clinical care (telehealth or in-person care)?

YYYY

What does your "phased re-opening" look like? In your phased re-opening, what are your remote work options? *

none

telehealth

work projects at home

patient-facing webinars or group zoom classes

Other:

Required

In your phased re-opening, what does return to in-person clinical care look like? (patient screening, personnel screening, access to testing, PPE supplies, telehealth, spacing clinical treatments, extra cleaning, new infection control protocols, outpatient vs. inpatient) *

What are your PPE requirements? *

gloves

surgical mask

N95

face shield

gown

scrubs

I bring in my own PPE (please note in the "other" option what that is. example: scrubs, N95, face shield...)

Other:

Required

What are your screening guidelines for patients before they come in for in-person clinical care? *

What are your current infection control guidelines? (front desk plastic barrier and floors marked for spacing, propping non-fire doors, location for patient items, mask-wearing for patients, reducing # of patient guests, more time space in clinic schedule to allow for all the extra cleaning and ventilation requirements...) *

time to clean rooms between patients

multiple rooms, For example, with 2 rooms, keeping one room patient-free for 1 hour to allow cleaning and ventilation and then rotate rooms

cleaning the following clinic common use areas more than 3x/day: waiting room, door handles, patient bathrooms

physical distancing applied to waiting room seating, patient check in, etc

appointments are staggered and decreased to decrease # of patients in waiting room/building at any time

everyone mandatory mask wearing (personnel, patients and guests of patients)

plastic barrier for front desk staff

marked spacing on floor of waiting room, front desk area, other areas

propping non-fire doors to decrease door handle touches

all chairs and surfaces are clean-able with biocide wipes

clean-able location for patient items

patient keeps mask on throughout treatment

reduced # of patient guests allowed

extra ventilation/air purifiers in use

telehealth service and other remote patient care services available

Other:

Required

Do you have telehealth available as part of your services? *

Yes

Did you have a telehealth program before the pandemic? If yes, how has it changed since the pandemic? *

Telehealth. Right now, what % of your time (% of week or % of your day) is spent in telehealth (visits, documentation, training, etc)? *

no telehealth program

0 - 5% of the week (if 40 hours a week this would be 0 -2 hours/week)

5 - 10% of the week (if 40 hours/week, this is 2 - 4 hours)

10 - 20 % of the week (at 40 hours/week, this is 4 - 8 hours)

20 - 40 % of the week (at 40 hours, this is 8 - 16 hours)

40 - 60% of the week (at 40 hours, this is 16 - 24 hours)

60 - 80 % of the week (at 40 hours, this is 24 - 32 hours)

80 - 100% of the week (at 40 hours, this is 32 - 40 hours)

Other:

Required

Do you have metrics in place to be able to measure some of the changes implemented? If yes, please note what metrics you are using in the next question. *

yes

What metrics are you using? (clinical outcomes, personnel metrics, etc)

What are your questions and concerns for the community on preparing for this? *

What are your "lessons learned" in this process that you would like to share? If you prefer to be anonymous in your advice, please say "anonymous". *

Do you have any standard operating procedures (SOPs) you would like to share that were helpful to you in preparing for this? If yes, you can contact me via email on how to share: megankgale@outlook.com *

Any other advice or questions related to the subject of preparing for Tiered/Phased Re-opening and remote work options during the pandemic? *

What topic would you like to see more information or resources on? (topic) *

What is your preferred way to receive that information? (pdf, blogpost, interview series, courses, newsletter, etc) *

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