Ward 88: service delivery complaint resolution

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In the run-up to the October election the City of Johannesburg has launched an accelerated service delivery campaign. During the next few months unresolved service delivery complaints are to be escalated to an oversight committee (CRUM) for speedy resolution. In the absence of an active ward representative we have taken on the tasks of ensuring all unresolved complaints are forwarded to the relevant committee (or higher).

Only complaints that have been formally logged and not resolved within 7 days can be brought to the attention of CRUM etc. If you do have such a service delivery complaint please complete the form below and we will try and ensure the CoJ honours its commitment.

Your name (this is optional)

Your email address *

Your telephone number (optional)

Short description of the problem *

Which division of the city is responsible for fixing it? *

City Power (including street lights)

Joburg Roads Agency (potholes/storm water drains/painted road markings/traffic signage)

Pikitup

Joburg Water

City Parks

Your complaint reference number *

When was the complaint was logged? *

YYYY

Where is the problem located (provide sufficient detail to prevent confusion with similar issues nearby) *

How many times have you logged a complaint about this same issue in the past?

Submit

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