I feel listened to when I contact Ladywood Outreach (email, phone call, meeting in school) 

I feel informed and aware of the steps being taken to support my child/young person by Ladywood Outreach 

As a result of Ladywood Outreach support my child / young person has received strategies / next steps to support them in school   

The sessions that my child / young person has been involved in with Ladywood Outreach have had a positive impact

I have received next steps / actions from Ladywood Outreach to support my child / young person at home after an intervention

I have accessed support for my child/ young person