This position is ideal for someone with good customer service skills. This person will not be expected to complete repairs but will be expected to work one-on-one with customers over the phone and in-person to provide pricing, check customers in and out, set-up customer accounts and post to our social media.

Starting wage for this position is based on experience which starts at $12.50/hr. Wage increases will be considered on a regular basis, and are directly based on performance. After six months of employment all Macktechs employees are eligible for benefits (medical, vision, dental, 401k, etc..). We are currently only open Monday thru Friday, no weekend shifts will be required.

Position Duties and Expectations

1. Help open store daily
2. Answer phone calls and provide repair quotes and details related to repair and repair services
3. Create and search for customer accounts, update customer data, create tickets and invoices
4. Provide assistance to technicians as needed during the day
5. Take photos and videos of the store, devices and repairs in progress
6. Post photos and videos to social media daily to inform followers and attract new customers
7. Keep store clean and tidy
8. Design and publish ads on Instagram and Facebook

Position Training/Support

Macktechs is in a very specific professional services field. We do not expect any applicants to have the perfect skills for the position available. We will work directly with you to learn and understand the position. As an office assistant we don't expect you to know anything about how to fix a computer or a smartphone, you'll also never be asked to do so. We do however expect any applicant to be open to learning and to working in a fast paced environment.