Thank you for taking the time to contribute to the security of Silo's digital environment. Your efforts play a vital role in helping us maintain the safety and integrity of our systems and data. Before submitting your report, please review our
Vulnerability Disclosure Policy to understand the scope of authorized testing, our expectations for ethical research, and the process we follow upon receiving a report.
Key Points to Remember:
- Scope: Your submissions should relate to any potential vulnerabilities identified within Silo's digital assets, including our websites, mobile app, online services, and internet-connected products.
- Ethical Guidelines: Please ensure your research does not harm users, Silo's infrastructure, or data. Avoid prohibited activities such as denial of service attacks, physical attacks against Silo property, and social engineering attempts against our employees or contractors.
- Submission Details: Provide a clear and concise description of the vulnerability, steps to reproduce it, and any suggestions for mitigation or resolution. This information is crucial for us to efficiently assess and address the reported issue.
- Communication: We commit to acknowledging receipt of your report within 5 business days and will keep you informed throughout the assessment and resolution process.
- Rewards and Recognition: Silo values your contribution and offers rewards based on the significance of the findings. Eligible reports may receive social media recognition or store credit rewards for Silo products, depending on the severity and impact of the vulnerability.
- Legal Safe Harbor: We assure you that reports submitted in good faith and according to our policy will be protected from legal action. Our goal is to foster a constructive and positive relationship with the security research community.
By submitting your report, you acknowledge that you have read and agree to the terms outlined in our
Vulnerability Disclosure Policy. We look forward to your collaboration in making Silo's digital space safer for everyone.