JavaScript isn't enabled in your browser, so this file can't be opened. Enable and reload.
Restaurant Booking Process Survey
We are researching how people like to make bookings. We are interested in finding ways to improve the user experience. Thank you!
Sign in to Google
to save your progress.
Learn more
Age
18 and under
19-30
31-40
41-50
51-60
61+
Rather not say
Clear selection
What is your average budget per person when you think of a fine dining experience?
$0-50
$51-100
$101-200
$201-300
$301-400
$401-500
Over $500
Clear selection
How often do you make bookings before visiting a restaurant?
Rarely
1
2
3
4
5
6
7
8
9
10
Always
Clear selection
What is your preferred method to make bookings?
Online through website
Phone call
I don't make bookings
Clear selection
What do you see as a benefit of making a reservation online?
I can see all the information on one page
I don't have to talk on the phone
I don't have to wait for open hours
I don't see any benefit
Other:
What do you see as a benefit of making a reservation with phone call?
Talking to a person
Having no form to fill out
It's less effort for me
I don't see any benefit
Other:
How do you prefer to get booking reminders and confirmation?
Emails
Phone call
Text message
I don't want a reminder/confirmation
Clear selection
Have you ever experienced frustration when booking online?
Too much effort / lots of clicking
Difficulty finding 'reservation' section
Unable to do same day bookings online
Not being able to find the right date and time
Having to have to type in your credit card details
Having to type my phone number
Unclear what dates or times are available
Difficult to specify special requests (dietary, children, etc)
Thank you for completing our survey! If you're happy to be contacted for further research, please leave your email!
Your answer
Submit
Clear form
Never submit passwords through Google Forms.
This content is neither created nor endorsed by Google.
Report Abuse
-
Terms of Service
-
Privacy Policy
Forms
