Application for Client Success Manager
Full-Time, Remote, Employee position– Based in the United States

SEE COMPLETE JOB LISTING HERE 👉 https://brianpatacca.lpages.co/team-bkp-client-success-manager

⏰ We are accepting applications now and will close the position as soon as we find the right person (that could happen today, so I wouldn’t wait!).

Thank you for your submission and your time. We can’t wait to hear from you!

✅ NOTE: Candidates who move forward will receive email communications from Support@brianpatacca.com – please do what you need to ensure that our correspondence doesn’t go to spam.

âś… REMINDER: This is NOT a good job for an actor as it does not offer enough flexibility (believe us, we know!), however this is the PERFECT job for a FORMER actor. Please DO NOT APPLY if you have any desire to work as an actor.
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Email *
What is your name? *
What are your pronouns? *
Phone number *
Are you available for a full-time 40 hours per week; Monday to Friday? *
We invest in Diversity, Equity, Inclusion & Justice training. Is this something that you’re 100% open to? *
Are you located in the US and eligible to work in the US? *
Where are you located? (City, State & Time Zone) *
Do you have a LinkedIn or any other links you'd like to share with us? If you have a resume to share, please hyperlink it here. (If you are can't do that, please email it to Support@brianpatacca.com with your name and this role's title in the subject line).
What excites you about the job position described? If you ever were an actor or worked with actors, please tell us about that here too! *
On a scale of 1-4, how proficient are you in the following softwares? (1=I don't know it yet, 4=I'm very proficient) *
1
2
3
4
I know an equivalent software
Asana
Gmail Inbox filters & folders
Google Drive
Google Sheets
Google Slides
Slack
Zoom
Drip (CRM & Email Marketing Software)
Thinkific (Online Course Manager)
Acuity (Online Scheduling Manager)
Facebook Groups
Canva
BombBomb
Are there any other softwares that we didn’t mention above that you are proficient in?
On a scale of 1-4, what is your comfort level with the following tasks, generally speaking/from your experience? (1= I don’t know this yet, 4= I am very proficient) *
1
2
3
4
Communicating via written word
Hosting a party
Working with a team remotely
Booking & scheduling appointments
Learning new technology
Following through
Writing or speaking in a company style/tone
Enrollment conversations
How do you manage your work? What systems and processes do you prefer to use to stay on track and keep details organized? *
Has there been a time when you had to deescalate a situation with an unhappy or misguided customer. How did you handle this? *
Can you tell us about a time that in your life (probably professionally but not necessarily) you didn’t know how to do something? How did you handle it and figure it out? *
Give an example of a time that you realized a colleague or manager made a mistake. How did you deal with this? What was the outcome? *
Tell us about an experience you had leading a group, teaching a class, or hosting an event when you felt like you really nailed it! How could you tell? *
As a student, you've been in a class where the organizers could have done better. Or you've been in a class where you thought the support was amazing. What specifically did they do well or poorly? If poorly, what would YOU have done differently? *
Have you ever been a student in an online course? *
Can you tell us about your ideal/dream boss? What about a nightmare boss? (to ensure that we are a potential good fit for YOU!) *
Tell us in one word (or 5 paragraphs or somewhere in-between!) why you’re a good fit for this position. *
How comfortable are you serving a Diverse Community? *
Is there anything else you would like for us to know? Or any assessments you’ve taken like Myers-Briggs, Kolbe, Human Design, Enneagram, etc? (optional)
How did you learn about this position?
A copy of your responses will be emailed to the address you provided.
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