Membership Cancellation Survey
Thank you for being a part of our fitness community! As you embark on the next phase of your fitness journey, we value your feedback to help us enhance the experience for our members. If you wish to cancel please complete this form and we'll confirm as soon as your cancellation has been processed. (We have a 30 day cancellation period, unless you are on a trial month.)
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Email *

First Name:

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Last Name:

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Membership Type:

Rating scale: 10 signifies ‘excellent’ and 1 indicates ‘poor’

How would you describe the atmosphere and environment of our studio?

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Poor
Excellent

Additional comments on our environment:

How would you assess our studio’s communication?

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Poor
Excellent

Additional comments on our environment:

How would you evaluate the quality of the teaching and instruction at our studio?

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Poor
Excellent

Additional comments on quality of the teaching and instruction:

How likely are you to recommend our studio to your friends and family? 

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Poor
Excellent

Additional comments on quality of the teaching and instruction:

Positive highlights: Tell us what aspects of the studio you liked and enjoyed the most.

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Areas for improvement: Are there any areas we can enhance to elevate your overall experience?

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We aim to continually improve our offerings. Kindly share the primary reasons for ending your membership:

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OTHER OPTIONS? Would a 30 credit class pack with a 20% discount appeal to you? With an extended 6-month expiration, you can drop in at your convenience. Or would you like to look at short term options with a student or NHS discount applied?

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