Conditions
According to European Commission Regulation 261/2004, if your flight was delayed or cancelled you may be eligible for compensation from €250 to €600. The flight must satisfy the necessary conditions:
• The flight must arrive in EU member country or depart from EU member country (in the former case the Regulation is only applicable to EU airlines)
• The flight must have been commenced no later than 6 years ago
• The flight must be delayed for more than 3 hours
• The flight was not delayed due to extraordinary circumstances outside of the airline’s control (adverse weather conditions, personnel strike, air traffic management decisions)
The amount of compensation depends on the length of the delay and the flight distance (see the table below):