Important: Give feedback on your call with your customer
We always want to improve—could you help us out for a few minutes and let us know about your recent experience with Vitalxchange?
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Email *
Which of our services have you provided most recently? *
Required
My customer was very receptive to the information I was providing.  (Did you feel like your customer was getting what they expected out of the conversation and was able to understand what you were telling them?) *
Disagree
Strongly Agree
My customer was very Cordial. (Did your customer show up on time? Did they approach you with courtesy and respect? ) *
Disagree
Strongly Agree
My customer felt Empowered after our session.  (Did you feel like you gave good guidance that helped your customer to move forward, answer their question, or address their problem? Did you believe they felt supported and more confident after the session?) *
Disagree
Strongly Agree
How likely are you to recommend the Vitalxchange platform to other parent mentors or professionals? *
Not at all likely
Extremely likely
How likely are you to invite other families to join the Vitalxchange community or try a VitalGuide service? *
Not at all likely
Extremely likely
Please rate your overall experience *
Extremely Poor
It was Great
Overall, how easy was it to use the Vitalxchange platform? (Rate based on your experience with the VXMAX portal, coordinating with your calendar, video call quality, etc.) *
Very hard to use
Very easy to use
And finally, please share your overall comments on how we can do a better job? (Your feedback will help us improve our services and support you better.) *
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