High Battery Wear Level after BIOS 0128 on XMG FUSION 15

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This survey helps us to collect cases of users who have started to see a very high battery wear level (reduced capacity) since updating to BIOS 0128.

See release thread of BIOS 0134: https://www.reddit.com/r/XMG_gg/comments/nlyi3h/release_bios_0134_for_xmg_fusion_15_id_xfu15l19/

Collecting accurate data on these cases helps us to provide accurate feedback to our partners at Intel.

Do you own XMG FUSION 15 or do you own a QC71-based laptop from a different brand? *

XMG FUSION 15

Intel QC71-based laptop from a different brand

Did you update your XMG FUSION 15 to BIOS 0128 at some point recently? *

Yes

BIOS 0134 was released on May 27, 2021. The update from BIOS 0128 to 0134 requires 3 charging cycles to accurately display the battery capacity.

A single charging cycle is defined as depleting the battery to a value below 10% and then charge it up to 100% again.

Have you already updated to BIOS 0134? *

If you have not, we would kindly ask you to do the update, complete 3 charging cycles and then come back to this survey.

Yes

Since updating to BIOS 0134, have you already gone through at least 3 charging cycles? *

If you have not, we would kindly ask you to do so and then come back to this survey once you completed 3 cycles.

Yes

Do you still know your battery wear level from before the update to BIOS 0128?

If yes, please specify the wear level or the "full charge capacity" in this textbox.

Don't know / have not checked / don't remember

Other:

Clear selection

How to check battery wear level

The following segments will show you two methods how to check battery wear level. Includes one screenshot for each method.

No matter which method you use, please take a screenshot of the output.

Search for Snipping Tool in Windows Start menu to take screenshots.

Method #1: with Windows command-line

Press Win+R and type "cmd" to open the command-line. This operation does not require Admin rights.
Run this command:

powercfg /batteryreport

Output will be "Battery life report saved to file path"
Copy/Paste the file patch (C:\Users\...) into your webbrowser.

Report includes these two lines:
- Design Capacity
- Full Charge Capacity

Please take a screenshot of the output.

Example: (Full Charge Capacity = Design Capacity) indicates Wear Level of 0%

Method #2: with HWiNFO64

Download HWiNFO64 from www.hwinfo.com and open the "Sensors" panel.

Scroll all the way down to find the "Wear Level" indicator.

Please take a screenshot of the output.

Example: Wear Level 0.0% in HWiNFO64

What is your current battery wear level on your XMG FUSION 15? *

If you use Method #1, please specify the "Full Charge Capacity". If using Method #2, please specify the "Wear Level" % number.

Please upload your screenshot to any image sharing service and paste the URL here.

If you do not wish to upload your screenshot, you can also send it to us via e-mail later after we contact you. Example image sharing service: www.abload.de

If you have ordered your XMG FUSION 15 from Bestware or from Tuxedo, please specify your order number here.

If you don't have an order number, please specify the serial number of the laptop, starting with MRQC.

Please specify either order number or serial number or both. Otherwise we wouldn't be able to contact you.

Any other comments

Thank you!

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