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Jumpball/MoxiEngage Test
A passing score of 80% or higher is required to receive lead opportunities.
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* Indicates required question
Email
*
Your email
First and Last
*
Your answer
How long do I have until I need to call the lead that I accepted through the Jumpball text?
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10 points
ASAP
10 Minutes
1 hour
How long do I have until I must add an Activity into MoxiEngage after I accept the Jumpball lead to continue to receive leads?
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10 points
48 Hours
5 days
1 week
After I accept the Jumpball lead, who owns the lead?
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I own the lead
The Brokerage owns the lead, Jumpball is an opportunity given to me through the brokerage
Once I accept the Jumpball lead, it will be located in ____ CRM for me to go update it…
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10 points
MoxiEngage
MLS
PSI
Email is not an appropriate selection under "Create Custom Activity" in Moxi Engage. If I note I emailed the lead, the CRM system will show as I have not contacted the lead and I will not stay eligible for future Jumpball leads?
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10 points
True
Falce
If the leads does not answer at the first time calling, the next step is to...
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10 points
Call again in a few hours, I do not leave a message or text them
Leave a voicemail and never try calling again
If they don't answer I do not want to try again, Ill go into Moxi Engage and I will release the lead
Jumpball leads are Lead Opportunities provided from the Brokerage along with the current vendor partners. If the lead needs to work with a Lender and maybe a closing attorney I will go to Stack Team App and look up our current vendor partners and I will give them an opportunity to work with my new client.
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10 points
True
False
I understand leads are opportunities and more than one agent could be reaching out to them. It is important to create a relationship with the lead, follow up with the lead and get Agency signed as soon as I can.
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10 points
Yes, I understand this.
If there is an issue with my MoxiEngage OR Jumpball I am to?
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10 points
Reach out to MoxiEngage Help and/or submit a ticket to TransactionLLC.com
Call the brokerage
I have been getting Jumpball text, now its been more than 9 days I have not received a Jumpball text at all, my next step before reaching out to MoxiEngage and or TransactionLLC.com is to:
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10 points
Call MLS to help me fix my issue
Sign into my MoxiEngage and make sure all the leads I have received via text, names show up and I have inputted an activity.
Call the brokerage
I will receive Jumpball lead Opportunity text to
903-906-9000
and I need to save this number. I also must sign into my MoxiEngage at
https://engage.bhgre.com/
and have my system connected to my email before I can accept leads.
*
10 points
True
False
A copy of your responses will be emailed to the address you provided.
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