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活動及資源館 服務使用者滿意度調查表 Activity & Resource Centre (ARC) Client Satisfaction Survey
為提升活動及資源館的服務質素,我們誠邀您提供寶貴意見,十分感謝您的支持。
To enhance the service quality of ARC, we sincerely invite you to provide valuable comments, thank you so much for your support.
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* Indicates required question
1.
您是 You are
*
男 Male
女 FemalE
其他 Others
2.
您是 You are
*
學生 Student
家長 Parent
教師 Teacher
研究員/學者 Researcher/Scholar
社工 Social workers
輔導員/治療師 Counsellors/Therapists
醫護人員 Healthcare Workers
本會職員 FPAHK Staff
Other:
3.
您如何得知活動及資源館?(可多選)How did you know about ARC? (Select all that apply)
*
家計會網頁 FPA website
家計會臉書/ Instagram/YouTube FPA Facebook / Instagram/YouTube
家計會服務/講座 FPA services / talks
學校/機構介紹 Recommended by schools/service agencies
朋友/親友介紹 Recommended by friends/family members
宣傳單張 Promotional leaflets
社交媒體 Social media
網上搜尋 Search on the Internet
Other:
Required
4.
您到訪活動及資源館的頻率是? How frequently do you visit ARC?
*
經常 (每週2-3次) Frequently (2 to 3 times a week)
間中 (每月2-3次) Occasionally (2 to 3 times a month)
甚少 (每年少於4次) Seldom (less than 4 times a year)
首次使用 First time user
5.
您到訪活動及資源館的主要目的是?(可多選) What was the reason for your visit to ARC?(Select all that apply)
*
參觀 For Visit
閲讀 For reading
借還書籍/教材 For borrowing books/teaching kits
購買資源 For buying resource materials
參加活動/服務 For joining activities/services
Other:
Required
6.
您較多使用館內那個服務區? (可多選) Which service corners of ARC that you use most often? (Select all that apply)
*
互動遊戲區 Interactive Game Zone
親子角 Kids Zone
閲讀區 Reading Zone
上網服務 Internet Service
不適用 Not Applicable
Required
7.
整體而言,您對活動及資源館的服務滿意嗎?請就以下各項評分: Overall, are you satisfied with ARC services? Please rate the following aspects:
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1 非常不滿意 very dissatisfied
2 不滿意 dissatisfied
3 中立 neutral
4 滿意 satisfied
5 非常滿意 very satisfied
環境及設施 Environment and facility
館藏及資源 Collections and resources
互動教材及展品 Interactive resources and exhibits
職員提供的服務 Counter services
會員及外借服務 Membership and loan services
開放時間 Opening hours
1 非常不滿意 very dissatisfied
2 不滿意 dissatisfied
3 中立 neutral
4 滿意 satisfied
5 非常滿意 very satisfied
環境及設施 Environment and facility
館藏及資源 Collections and resources
互動教材及展品 Interactive resources and exhibits
職員提供的服務 Counter services
會員及外借服務 Membership and loan services
開放時間 Opening hours
8.
館内的資源及裝置,有助提升您對性教育的認識。 The ARC resources and facilities could help enhance your understanding on sexuality education.
*
非常不同意 Strongly Disagree
1
2
3
4
5
非常同意 Strongly Agree
9.
館内的資源及裝置,能滿足您的教與學需要。 The ARC resources and facilities can meet your needs on teaching and learning.
*
非常不同意 Strongly Disagree
1
2
3
4
5
非常同意 Strongly Agree
10.
館内提供的活動,您最感興趣的是? (可多選)Of the activities provided in ARC, you are most interested in: (Select all that apply)
*
導賞參觀 Guided Tours
親子工作坊 Playgroups
故事分享會 Story-telling workshops
家長性教育講座 Parent talks on sexuality education
不適用 Not applicable
Required
11. 您會推薦朋友或親友到訪活動及資源館嗎? Will you recommend your friends or family members to visit ARC?
*
會 Yes
不會 No
Other:
12. 您建議館内需要增添的資源【主題請參閱資源分類編目1-25】 Please suggest any resources that can be added for ARC (For topics, please refer to the Resource Classification Catalogue 1-25)
1 青少年與性 Adolescence & Sexuality
2 性教育 Sexuality Education
3 心理健康 Psychological Health
4 性侵犯及性騷擾 Sexual Assault & Sexual Harrasment
5 家庭生活教育 Family Life Education
6 婚姻與家庭 Marriage & Family
7 兩性關係 Between the Sexes
8 性生活 Sex Life
9 性取向 Sexual Orientation
10. 性與生殖健康 Sexual & Reproductive Health
11 生育 Reproduction
12 懷孕及嬰兒護理 Pregnancy & Neonatal Care
13 女性健康 Women's Health
14 男性健康 Men's Health
15 健康護理 Health Care
16 性傳染疾病 Sexually Transmitted Diseases
17 家庭計劃 Family Planning
18 人口學 Demography
19 性別研究 Gender Studies
20 性與傳媒 Sexuality and the Media
21 性與文化 Sexuality Cultures
22 家計會服務 FPAHK Services
23 社會工作及服務 Social Work & Services
24 教育及學習 Education & Learning
25 機構管理 Organizational Management
Other:
13. 您建議未來可舉辦的活動: Please suggest any future activities:
Your answer
14.如您希望收到家計會最新性教育活動及資源等資訊,請提供電郵地址: Please provide your email address if you wish to receive the latest information on FPAHK sexuality education programs and resources:
Your answer
15. 其他意見或建議 Any other comments or suggestions
Your answer
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