Security Guard Documentation Quiz

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Note making and Report writing

1. Notebooks should be a style of book that allows pages to be easily removed. *

1 point

TRUE

FALSE

2. A witness who gave a written or oral statement that is recorded in the notebook, is having access to the notebook.
*

1 point

TRUE

FALSE

3. Choose the terms that the SPs should record in their notebooks for each shift.
*

1 point

Location

Duration of shift

Name of supervisor

(A) and (B)

4. What is the order of notebook entries?
*

1 point

Numerical

Chronological

Random

Alphabetical

5. Pick the false statement
*

1 point

SPs must use only one notebook at a time

SPs should write all notebook entries in ink.

While on duty, SPs should have their notebook in their possession at all times

None of the above.

6. While testifying in court as a witness, is an SP allowed to refer to his notes
*

1 point

Only if the crown allows it

Only if the SP's employer does not object

Only if the notes are the original notes made at the same time as the incident or as soon as practicable after it

All of the above

7. The objective report writing is to
*

1 point

Document the facts

Entertain the reader

Impress the reader

(A) and (C)

8. Who has access to operational/occurrence reports made by SP?
*

1 point

Judges

Supervisors

Enforcement inspectors

All of the above

9. What is the goal of tactical communication?
*

1 point

To gain voluntary compliance of the part of a subject by skillfully managing his or her behaviour

To ensure that all SPs on the same shift use the same tactics when dealing with non compliant subjects

To ensure that all SPs go through a desicion making process before deciding how to deal with non compliant subject

All of the above

10. The three general strategies in tactical communication are:
*

1 point

bonding, purpose, resolution

initial intervention, persuasion, defusing challenge

eye contact, rapport questioning

persuasion, negotiation, decision

11.while testifying in court an SP can refer to his notebook if permitted by
*

1 point

defence lawyer

crown counsel

court clerk

none of the above

12.the SPs have to complete what type of reports?
*

1 point

operational

legal

administrative

A and C

13. an operational report is
*

1 point

a request for leave

a request for equipment

a record of incidents of a significant nature

an accounting of contract services provided

14. every operational/occurrence report includes what information?
*

1 point

property description

dates and times of incident and related events

identifying information for witnesses, victims and other parties involved.

all of the above

15. the purpose of an operational/occurrence report is:
*

1 point

to provide a list of reasons for the occurrence of the incident

to give brief description of the vents that led to the main incident

to describe each related event in chronological order

to give a summary of SP's recommendations for how to prevent similar incidents from happening in future

16. what should an SP mention in the body of the operational/ occurrence report?
*

1 point

sequence of events in chronological order

a descriptive account that recreates the drama of the incident

only a summary of the incident

(A) AND (B)

17. the body of an operational/occurrence report should describe only the events that were uncovered by the SP
*

1 point

TRUE

FALSE

18. choose the false statement
*

1 point

The witness that gave a written and oral statement which is recorded in a report may have access to that report

The SPs have unlimited access to other SPs reports

An SP can have access to report made by a fellow SP if he read and initialled the notes

(b) and (c)

19. what information should an SP record in his notebook when interacting with emergency services?
*

1 point

incident or case file number

SPs assessment of service provided by the agency

name, rank and identification number of the agency personnel

(A) and (c)

20. SPs are not expected to document their interactions with regulatory agency personnel
*

1 point

True

False

21. only the police may keep records of the people who enter or exit an incident scene
*

1 point

True

False

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