Q: What is permanent jewelry 

Permanent jewelry is a custom bracelet, anklet, or necklace sized just for you and welded together with a permanent jewelry technician using a small welding machine machine. Because the jewelry has no clasp, it is permanent and you do not have to worry about it opening up and falling off.  It’s not something you take on and off when you go to bed or shower, but it can be removed with scissors if need be.  We recommend sending us a message to book a removal so we can make sure your bracelet is preserved well if you ever want to have it re-welded.

Q: What bracelet options do you have 

At the moment we have a variety of 18k gold plated stainless steel and silver stainless steel. See the images on the product listing for details!  We plan to offer rose gold plating over stainless steel very soon.

Q: Do you take walk ins? 

No.  Appointments are the best way to ensure that we have the jewelry materials in stock that you prefer, and will get you in and out in a timely manner.  Also, it is important that we have enough staff coverage to offer this service.

Q: What if I need to reschedule? 

Rescheduling is totally acceptable! You’re able to reschedule your appointment and transfer your deposit at any point before 24 hours prior to your appointment. Unfortunately, if you don’t reschedule before 24 hrs prior to your appointment, your deposit will be non-refundable, no exceptions. Failure to appear for your appointment and without giving any notice, your deposit will also become non-refundable.

Q: I don’t see any appointments available for the time I want. What do I do? 

If there are no appointments available at the time you want, it either means that someone else has already booked that slot or our jewelry technicians are unavailable. You’re always welcome to contact us via email or social media with questions regarding appointments but no appointment slot is guaranteed

Q: What is a deposit?

A deposit ensures commitment for both parties. We ask for $20 at time of booking which will go towards the final price of the jewelry (ie - if the jewelry you choose is $150, you will pay $40 when you book online and $110 in-store and prior to the jewelry being installed) Your deposit is fully refundable if you cancel your appointment with more than 24hrs notice. 

Q: What if I want it removed 

Scissors, wire cutters, or pliers are all capable of cutting your jewelry.   If you are not in a huge rush to remove your jewelry, we suggest contacting us and we can offer a removal in a way that your jewelry can be re-welded in the future if you wish.

Q: What if something happens?

We ask that you notify us and reach out with any concerns or questions you may have. We’re a friendly bunch and want you to feel happy with the jewelry you chose! 

Q: What if it breaks?

Notify us as soon as the breakage happens and how it happened. We cover repairs within the first 2 weeks of installation, and after that a small fee of $23 including tax is required (to re-book the appointment) if the bracelet has broken in too many places or has become stretched because of improper use, a larger fee will be owed at time of the repair appointment.

Q: How old do you have to be to get one?

Right now, we do not put permanent bracelets on any person under the age of 16. We ask that people aged 16-18 come with a legal guardian. 

Q: What if a group of my friends all wants one at once?

We will happily accommodate a group! Online, we ask that one appointment be made for every 2 persons in the group, and that the appointments are made back to back. If these options are not available through our booking system, please feel free to reach out to us so we can manually create an appointment for you.

Q: Will this affect me going through airport security? 

Fine jewelry such as the chains we use in the jewelry will not need to be taken off when going through airport security.

Q: I got a piece from another place and it broke, will you fix it? 

Just contact us and include photos and the original material price and we’ll see what we can do. Depending on the chain, we may or may not have the material capability to repair other shops’ jewelry but we’ll try our best! A small fee will be owed of $23 including tax.

Q: Will you add charms to a bracelet I got at another place? 

Of course! We ask that you contact us and send photos and materials of the jewelry you currently have so we can make sure that the pieces will be cohesive. 

*Please reach out if you have any further questions!

• Rescheduling is permitted up to 24 hours before appointment time. Your deposit will be transferable and count towards your new appointment time! 
• A $20 deposit is required - this will go towards the final cost of the jewelry. Failure to show up to your appointment time without prior communication will result in your deposit becoming non refundable.
•  Clients who arrive at their appointment more than 15 minutes late and without prior communication are subject to cancellation at our discretion. Deposit becomes non refundable. 
• All waivers must be signed prior to your appointment. Refusal to sign a waiver will result in your appointment being canceled and your deposit becoming non refundable 
• We do not provide permanent jewelry to anyone under the age of 16. People under 18 must come to their appointment with a legal guardian. 
• Lori & Co. employees have the right to refuse services at any point. Refunds are not guaranteed. Circumstances may include but are not limited to; failure to act appropriately, arriving at appointment under the influence of substances, inappropriate language, creating an unsafe environment for the service to be performed. 
• No discount codes or promos can be applied to this service, this also includes our online newsletter discount code you receive for signing up.

Lori & Co. Permanent Jewelry Waiver and Release of Liability

IN CONSIDERATION OF the risk of injury that can occur while participating in Lori & Co. Permanent Jewelry (hereinafter the "Activity"); and IN CONSIDERATION OF my desire to participate in said Activity and being given the right to participate in same;

I HEREBY, for myself, my heirs, executors, administrators, assigns, or personal representatives (hereinafter collectively, "Releasor", "I" or "me", which terms shall also include Releasor's parents or guardian if Releasor is under 18 years of age), knowingly and voluntarily enter into this WAIVER AND RELEASE OF LIABILITY and hereby waive any and all rights, claims or causes of action of any kind arising out of my participation in the Activity; and

I HEREBY release and forever discharge Lori &. Co.,  their affiliates, managers, members, agents, attorneys, staff, volunteers, heirs, representatives, predecessors, successors and assigns (collectively Lori & Co.) from any physical or psychological injury that I may suffer as a direct result of my participation in the aforementioned Activity.

I AM VOLUNTARILY PARTICIPATING IN THE AFOREMENTIONED ACTIVITY AND I AM PARTICIPATING IN THE ACTIVITY ENTIRELY AT MY OWN RISK. I AM AWARE OF THE RISKS ASSOCIATED WITH PARTICIPATING IN THIS ACTIVITY, WHICH MAY INCLUDE, BUT ARE NOT LIMITED TO: PHYSICAL OR PSYCHOLOGICAL INJURY, PAIN, VISION IMPAIRMENT OR EMOTIONAL LOSS. I ASSUME ALL RELATED RISKS, BOTH KNOWN AND UNKNOWN TO ME, OF MY PARTICIPATION IN THIS ACTIVITY.

I FURTHER AGREE to indemnify, defend and hold harmless Lori & Co. against any and all claims, suits or actions of any kind whatsoever for liability, damages, compensation or otherwise brought by me or anyone on my behalf, including attorney's fees and any related costs.

I confirm that I have made employees of Lori & Co. aware of any allergies I may have that may affect my permanent jewelry wear. 

I understand not to look directly at the "spark" during the welding process. Doing so could severely affect my eyesight. I understand that any sudden movement could cause the welder to scratch or burn my skin. I acknowledge that I must sit still and not look directly at my permanent jewelry as it is being welded. 

I confirm that I am age 18 or older and am able to legally consent to participate in the Lori & Co. Permanent Jewelry Service

I FURTHER ACKNOWLEDGE that Releasees are not responsible for errors, omissions, acts or failures to act of any party or entity conducting a specific event or activity on behalf of Releasees. 

I HEREBY ACKNOWLEDGE THAT I HAVE CAREFULLY READ THIS "WAIVER AND RELEASE" AND FULLY UNDERSTAND THAT IT IS A RELEASE OF LIABILITY. I EXPRESSLY AGREE TO RELEASE AND DISCHARGE LORI & CO. AND ALL ITS AFFILIATES (MENTIONED ABOVE) FROM ANY AND ALL CLAIMS OR CAUSES OF ACTION AND I AGREE TO VOLUNTARILY GIVE UP OR WAIVE ANY RIGHT THAT I OTHERWISE HAVE TO BRING A LEGAL ACTION AGAINST Lori & Co. FOR PERSONAL INJURY.

I have read and agree to the terms above *