VIP Concierge Agent (Santa Barbara Airport)
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JOB DESCRIPTION *
Are you friendly, personable, and like helping others? Do you have a passion for service and the emotional resilience to handle pressure?

We are a concierge company seeking customer service professionals with a passion for creating pleasant, expedited worry-free airport experiences for our guests. You will typically work alone and be responsible for the complete traveler experience, improvising as needed to handle last-minute or unusual situations;

You will be greeting, and providing assistance to, individual travelers or groups at the airport including

  • Business Executives
  • Dignitaries
  • Special Needs and Elderly Travelers

Skills necessary to perform the job

  • Professional, courteous in manner and dress (business attire)
  • Prior aviation experience (1 year)
  • Warm and willing to assist
  • Superior problem-solving capabilities
  • Knowledge of the terminal layout and available facilities
  • Ability to respond well to difficult situations
  • Emotional resilience, able to handle pressure and meet timelines
  • Must exhibit a “Passion for Service”
  • Must display a diplomatic demeanor
  • Must take ownership and be accountable for results
  • Ability to work without immediate supervision
  • Multi-lingual preferred (but not necessary)

Standards

  • Able to work during airport hours, sometimes nights, weekends or holidays
  • Ability to pass security background check and drug testing
  • Qualified to obtain valid airport I.D. badge which we will facilitate
  • Must be able to clearly understand and communicate in English when performing essential job functions

Job Type: Part Time

Salary: $20.00 - $25.00 per hour

Expected hours: 10 – 30 per week

Benefits:

  • Employee discount
  • Flexible schedule

Schedule:

  • 4 hour shift
  • Day shift
  • Evening shift
  • Morning shift
  • Holiday

Education:

  • Associate (Required)

Experience:

  • Hospitality: 3 years (Required)

Work Location: In person

PERSONAL INFORMATION
Your Name: *
Your Address (street address, city, state, zip): *
Contact email address: *
EMPLOYMENT
Are you authorized to work in the US? *
Are you seeking full or part time work? *
What is your availability? (Please provide the specific dates and times e.g. Saturdays between 2pm and 6pm) *
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