Family Promise Mat-Su Exit Interview
The purpose of this survey is to help the program assess its strengths and weaknesses. We want to emphasize that unless you choose to share identifying information, your responses are completely anonymous. Please feel free to speak freely.
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About how long did you reside in the Family Promise housing? *
What were the reasons for you leaving this program? *
The practical help of the staff in assisting me with my daily routines was: *
The help I received with getting connected to outside services was: *
The staff seemed to understand my needs. *
I felt the staff cared about my well-being. *
I felt that the staff respected me. *
The Family Promise house felt like “home.” *
The physical design of the Family Promise house was “right” for my needs. *
The furniture and other material things in the Family Promise house met my needs. *
The housing felt like a safe place to live. *
Tell us how you would finish the following sentence: The two things that were MOST helpful to me about this program were... *
Required
Tell us how you would finish the following sentence: The two things that were LEAST helpful to me about this program were... *
Required
Was your stay at Family Promise what you expected (yes, somewhat, or no)? Please explain. *
What types of services did you want from Family Promise? (ie: housing, meals, referrals, counseling) *
Did you receive the services you wanted (yes, somewhat, or no)? Please explain. *
What did you learn during your time at Family Promise Mat-Su? What would you have liked to learn? *
What additional services would have been helpful to you and your family? *
Did you feel that your culture and values were respected throughout your time at Family Promise? How can we improve? *
If you were in charge of this program & you could change how the program operates, what would you change about it? *
If you had a friend who was in a similar situation as you were when you entered the Family Promise program, would you refer them to the program? What makes you answer that way? *
Is there anything else about Family Promise, positive or not, that you would like to share? *
Would you be willing to write a story or testimony about your experience with Family Promise to share with volunteers? If so, please share: *
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