PMP® Practice Quiz

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PMP® Practice Quiz - 11

To control the schedule, a project manager is reanalyzing the project to predict project duration. She does this by analyzing the sequence of activities with the least amount of scheduling flexibility. What technique is she using? *

1 point

Critical path method

Flowchart

Precedence diagramming

Work breakdown structure

As a project manager, you are in the process of making information promptly available to project stakeholders. Which of the following tools should you use? *

1 point

Stakeholder analysis.

Communication methods.

Communication models.

Communication requirement analysis.

All of the following relate to controlling the schedule EXCEPT: *

1 point

Value analysis.

Crashing.

Float.

Mandatory dependencies.

A project manager has to resolve two problems. Both problems can occur in a single trial. In this situation, what is the BEST action the project manager can take? *

1 point

Develop a solution for each problem.

Develop a solution that solves both problems.

Use a statistically independent trial.

No solution is needed, the two problems cancel each other out.

In a cost plus fixed fee (CPFF) contract, how can the fee change? *

1 point

It cannot change.

It can change if change orders are issued.

It can only be increased by 10 percent if there is an unexpected cost overrun.

It can be decreased under certain circumstances.

The work breakdown structure can be BEST thought of as an effective aid for ______ communications. *

1 point

Team

Project manager

Customer

Stakeholder

The Communications management plan is a document, which includes descriptions of *

1 point

Project level performance reports.

Activity level status reports.

Stakeholder communication requirements.

Responsibility assignments.

You're managing an industrial design project. You've come up with the complete activity list, created network diagrams, assigned resources to each activity, and estimated their durations. What's the next thing that you do? *

1 point

Use Rolling Wave Planning to compensate for the fact that you don't have complete information.

Create the schedule.

Consult the project scope statement and perform Sequence Activities.

Use fast-tracking to reduce the total duration.

Your project has the following duration estimates for three activities: Activity 1: Most likely - 9 days; Optimistic - 5 days; Pessimistic - 13 days; Activity 2: Most likely - 9 days; Optimistic - 4 days; Pessimistic - 14 days; Activity 3: Most likely - 9 days; Optimistic - 6 days; Pessimistic - 12 days. Which activity has the highest risk? *

1 point

Activity 1.

Activity 2.

Activity 3.

All three activities have the same risk, because the most likely estimate for the three activities is the same.

You have been appointed manager of a project to convert multiple electronic mail systems at a major financial institution to a single platform. Your company's approach was not the client's first choice, and your firm was able to be the lowest cost alternative by using funds provided to your company for a different purpose. After the project is underway, the client specifies a new approach that has never been used before. When the project is approaching the originally scheduled end date, it becomes clear that the technological approach will have to be significantly altered. Although the client has been apprised of developments throughout the project through regular status reports, and the project management plan has been followed, the client demands that the project be continued without any increase in cost until all of the client's requirements are met. Your firm feels that it has no choice but to comply with the client's demands, although this will result in a substantial loss on the project. What is the MOST important thing that should have been done to avoid this situation? *

1 point

Better identification of risks and development of risk mitigation strategies

Clearer project scope statement

Enhanced communications management plan

Formal client acceptance of the project management plan

While staffing a project in another country, the project leader from that country comes to you with a suggested team consisting of members of the project leader's family. Your FIRST course of action should be to: *

1 point

Inquire if hiring only through family lines is common practice in the project leader's country.

Review the resumes of the individuals to see if they are qualified.

Ask the project leader to provide additional names of people unrelated to him/her.

Use a different project leader to prevent problems later in the project.

During the executing process group of the project, a team member identifies a new risk. What should occur in light of this identification? *

1 point

Include it in the risk triggers.

Test its assumptions.

Add it to the risk management plan.

Assess this risk.

You have just been assigned as project manager for a large telecommunications project. This one-year project is about halfway done. The project team consists of five sellers and 20 of your company's employees. You want to understand who is responsible for doing what on the project. Where would you find such information? *

1 point

Responsibility assignment matrix

Resource histogram

Bar chart

Project organization chart

Which of the following processes occurs in the Planning Process Group? *

1 point

Identify Risks.

Manage Stakeholders Expectations.

Acquire Project Team.

Identify Stakeholders.

Which motivational theory uses the concept of Theory Y? *

1 point

Maslow

Deming

McGregor

Herzberg

Project setup costs are an example of: *

1 point

Variable costs.

Fixed costs.

Overhead costs.

Opportunity costs.

The code development phase of a software project is nearly complete when the first code review is conducted. During the review, it is discovered that the application is missing functionality required to complete a key business process. However, the product scope never specified this functionality. What should the project manager do? *

1 point

Reject the functionality as out of the project's scope.

Agree to include the functionality in the current release.

Agree to include the functionality in the next release.

Assess the impact on the project of including the functionality, and inform the sponsor.

In a normal distribution, standard deviation refers to: *

1 point

Distance of measurement from the mean.

Distance of measurement from the most likely value.

Distance of measurement from the middle most value.

A tool that is used in qualitative risk analysis.

What is a GERT chart? *

1 point

A bar chart showing project activities and their schedule

A chart showing the upper and lower control limits

A chart showing causes of issues

A chart showing loops between activities

During a post-mortem meeting, discussion arises about who has to take responsibility for some major failures. It has become obvious that the attendees of the meeting will not come to a jointly accepted conclusion. What is NOT an appropriate strategy for such a situation? *

1 point

Separate the people from the problem.

Focus on interests, not positions.

Insist on objective criteria and standards.

Suspend the discussion and schedule another meeting.

After analyzing the status of your project, you determine that the project is two weeks behind schedule. You want to recover the original schedule if possible, and there is plenty of remaining budget in the current plan. What is the BEST option? *

1 point

Crash the schedule.

Inform the team that overtime will be required for a short time to recover the schedule.

Reduce the project scope with a change request.

Compress the testing and quality management portion of the project.

Your project schedule is tight and in danger of falling behind when two team members start disrupting status meetings by arguing with each other. As project manager, what is the BEST thing you can do? *

1 point

Separate the two until the project is back on track.

Tell each team member they will not receive a recommendation from you if they continue arguing.

Discuss the problem with the two team members.

Meet with both team members and their manager to determine the source of conflict.

All of the following are parts of the Close Project or Phase process EXCEPT: *

1 point

Update employee skills.

Record the reasons for termination.

Transfer information from one phase to the next phase.

Verify Scope.

A project manager takes over an existing project, only to find that there are no quality standards. What part of the quality process should the project manager be in? *

1 point

Plan Quality

Perform Quality Assurance

Quality Analysis

Perform Quality Control

A project manager needs to determine if the manufacturing process planned for the new micro-satellites will meet quality standards. Each satellite takes about three days to manufacture and costs US $125,000. The satellites are so small that inspection would destroy them. Under these circumstances, what should the project manager do? *

1 point

Outsource the inspection to another company with more expertise.

Evaluate the attributes of the population.

Inspect a sample of the satellites.

Decrease the costs of quality.

In creating a project management plan, how should a project manager use rewards? *

1 point

Use the reward system currently in place throughout the company.

Ignore rewards because the functional manager will take care of it.

Create a specific reward system for the project.

Ignore rewards because they are management's responsibility.

You have just started administrating a contract when management decides to terminate the contract. What should you do FIRST? *

1 point

Go back to the Plan Procurements process.

Go back to the Conduct Procurements process.

Finish the Administer Procurements process.

Go to the Close Procurements process.

A facilitator should… *

1 point

…be in full control of the discussion and its outcomes.

…always take notes by herself.

…avoid a flip chart Parking lot.

…give guidance as required without interfering.

What is true for prototypes? *

1 point

Prototyping causes significant costs and should be avoided wherever possible.

They are tangible and allow for early feedback on requirements by stakeholders.

Prototypes are mostly developed toward the end of a design or build phase.

Prototypes increase the risk of misunderstandings between developers and users.

Two of your project team members approach you with a conflict that they are having with each other over the technical approach to their work. One of the two people is very aggressive, and tries to get you to make a decision quickly. The other team member is quiet, and seems less willing to talk about the issue. The conflict is starting to cause delays, and you need to reach a decision quickly. What's the BEST approach to solving this conflict? *

1 point

Tell the team members that they need to work this out quickly, because otherwise the project could face delays.

Since it's a technical problem, tell the team members that they should take it to the functional manager.

Confront the issue, even though one team member is hesitant.

Escalate the issue to your manager.

All of the following are examples of projects EXCEPT: *

1 point

Develop a new product or service or result.

Change the password of a user for logging into a bank website.

Run a campaign for political office.

Implement a new business procedure or process.

The scope of your project is very well defined and you have completed all the work described in the contract to your satisfaction, but you think your buyer is not happy with the work. What should you do (select the best answer)? *

1 point

Go through arbitration proceedings to ensure that disputes are resolved.

Talk with senior management about changing the scope of the project to accommodate requirements that would satisfy the customer.

Ask customer for inputs and get her advice on changes that need to be made.

Move to contract close-out.

Which of the following statements related to scope verification and quality control is correct? *

1 point

Quality control deals with acceptance of products.

Scope verification can be done in parallel with quality control.

Scope verification should not be done if the project is terminated.

Scope verification and quality control are very similar processes.

You are in the middle of a new product development project for your publicly traded company when you discover that the previous project manager made a US $3,000,000 payment that was not approved in accordance with your company policies. Luckily, the project cost performance index (CPI) is 1.2. What should you do? *

1 point

Contact your manager.

Put the payment in an escrow account.

Bury the cost in the largest cost center available.

Ignore the payment.

The MOST likely result of communication blockers is that: *

1 point

The project is delayed.

Trust level is enhanced.

Conflict occurs.

Senior management is displeased.

Which of the following is the BEST thing to do at a bidder conference? *

1 point

Answer sellers' questions

Planning

Initiating

Executing

Which is NOT an output of a scope management process? *

1 point

Business Case.

WBS Dictionary.

Requested changes.

Accepted deliverables.

To get the work done, the supervisor threatens punishment and strictly supervises the work. The supervisor believes in: *

1 point

Theory Y (McGregor Model).

Theory X (McGregor Model).

Maslow's hierarchy of needs.

Referent power.

You are considering creating a project management office (PMO) at your firm and have solicited the opinions of some of the senior management in your company. The first representative recommends that the PMO should manage all projects in the firm. The second believes that the PMO should handle large projects budgeted over a defined dollar amount. The third thinks a PMO should simply provide support to the department project managers. What should you do? *

1 point

Go with the first representative's opinion because a project management office is intended to be a central repository for all project information and management of all projects.

Go with the second representative's opinion because it is not practical for the project management office to manage all projects. The most important projects should be managed by a focused group of trained project professionals.

Get other opinions from the representatives' employees.

Begin the process of gaining authority and formal approval for implementing all three choices.

A project manager is concerned about the amount of gold plating that has occurred on past projects. All the following would NOT be of use in controlling gold plating EXCEPT: *

1 point

A staffing management plan

A project charter

A work breakdown structure dictionary

A risk management plan

Project performance appraisals are different from team performance assessments in that project performance appraisals focus on: *

1 point

How an individual team member is performing on the project.

An evaluation of the project team's effectiveness.

A team building effort.

Reducing the staff turnover rate.

What should you avoid when you are organizing documents as Lessons learned? *

1 point

Devise the lessons learned documentation in a wording which is easy to understand for a reader who is not familiar with the project.

Lessons learned must detail how certain groups or persons caused failures and delays, especially if they are inside the own organization.

Writing lessons learned should be an exercise enhancing your personal learning experience. Make sure you grasp what you are writing down.

Keep lessons learned documents at a place where they are easy to access and to retrieve for those who may later need the information.

The Situational leadership model as defined by Paul Hersey and Ken Blanchard consists of the stages: *

1 point

Must-be requirements, one-dimensional requirements, attractive requirements.

Telling, selling, participating, delegating.

Direct style, instrumental style, relational style.

Acquisition stage, learning stage, performance stage, exhaustion stage.

In your project, you wish to use rank-ordering to determine the causes for defects. In this context, the appropriate tool to use is: *

1 point

Pareto chart.

Control chart.

Run chart.

Histogram.

Originally a project had four team members. Now the scope has expanded, and there are a total of six people on the project team. How many communication channels does the project have? *

1 point

A project manager is in a meeting with the customer when the customer starts to yell about the fact that a change she requested will result in a delay to the project schedule. Interestingly, yelling is not a common practice in the client's culture. The project manager starts to explain why the change affected the schedule when the project manager's boss stops the meeting and carefully removes the project manager from the room. Which of the following would BEST describe what is going on? *

1 point

There was an inadequate change control system.

The project manager did not inform the boss before the meeting.

The project manager did not properly interpret the customer's communication.

There was an inadequate agenda for the meeting.

_________ are/is usually not a manifestation of unique organizational cultures and styles. *

1 point

Shared visions, values, norms, beliefs, and expectations.

Individual traits and attitudes of co-workers.

View of authority relationships.

Policies, methods, and procedures.

You have been assigned as the project manager on a new project. The organization uses a strong matrix structure. Computers needed to complete the project are an example of: *

1 point

Limited cost.

Diminishing cost.

Fixed cost.

Indirect cost.

Which of the following are ALL tools and techniques of the Plan Procurements process? *

1 point

Expert judgment, contract types, procurement management plan

Standard contracts, non-disclosure agreement templates, expert judgment

Make-or-buy analysis, independent estimates, contract change control system

Bidder conference, advertising, online research

You had earlier worked as a project manager in a firm specializing in manufacturing semi-conductor chips. Now that you are working with a competitor, *

1 point

You should not use the knowledge gained in the first company to improve the competitor's product quality.

You can use the knowledge gained in the first company to improve your present company's product quality.

You should get your first company's approval before doing anything that may adversely impact them.

You should do nothing by way of competing with or undermining the products of the first company.

You are the project manager on a network engineering project. Two weeks ago, your team began executing the project. The work has been going well, and you are now a day ahead of schedule. Two stakeholders just approached you to tell you that they have an important change that needs to be made. That change will put you behind schedule. What do you do? *

1 point

Implement the change because you're ahead of schedule.

Refuse to make the change because the stakeholders did not take it to the change control board.

Refuse to make the change until the stakeholders document it in a change request.

Make sure the stakeholders know that you're open to change, and tell them to talk to the project sponsor.

During which process group does authorization to start a new phase of the project occur? *

1 point

Monitoring and controlling

Closing

Planning

Initiating

You are the project manager in a software company. In your project, you want to ensure that all the operational departments in your organization (e.g. information integrity, data architecture group, servers group, etc.) clearly visualize their project responsibilities. Which one of the following helps you achieve this objective: *

1 point

Organizational breakdown structure.

Staffing plan.

Project staff assignments.

Resource breakdown structure.

Management gives the project manager a preliminary project scope statement and tells him that he is not sure it is complete. The preliminary project scope statement should include: *

1 point

how success will be measured.

a detailed project scope.

a detailed schedule.

business need.

In your project, you use the Develop Project Team process to improve the competencies and interaction of team members to enhance project performance. The output from this process is: *

1 point

Project staff assignments.

Staffing management plan.

Team performance assessments.

All the above.

A project manager has completed the Plan Risk Responses process. She was planning to go on to the Monitor and Control Risks process when she found out from another project manager that she forgot to do something important in this step. Which of the following did she forget? *

1 point

She has not created an overall risk ranking for the project.

She has not analyzed secondary risks.

She has not created workarounds.

She has not created a prioritized list of quantified risks.

A work breakdown structure numbering system allows the project staff to: *

1 point

Systematically estimate costs of work breakdown structure elements.

Provide project justification.

Identify the level at which individual elements are found.

Use it in project management software.

All of the following must be performed during project initiating EXCEPT: *

1 point

Identify and document business needs.

Create a project scope statement.

Divide large projects into phases.

Accumulate and evaluate historical information.

In your project team, you have developed a rule of thumb that scarce resources will have to be allocated first to the critical path. This rule of thumb can also be referred to as: *

1 point

Constraints.

Assumptions.

Best Practices.

Heuristics.

In a project life cycle, the least number of conflicts occur over: *

1 point

Priorities.

Schedules.

Personality.

Costs.

Performance reporting is important during administrative closure in order to: *

1 point

Show progress made on activities.

Communicate the team's success.

Gain approval to start the lessons learned.

Prove formal acceptance has been achieved.

Your department is currently working on four urgent projects when it is assigned a major new project. To staff the new project, one of the four urgent projects needs to be terminated. The benefit cost ratios (BCRs) for the four projects are listed. Which would you select for termination? *

1 point

0.8

1.1

0.9

1.9

In your project, you have established tools to ensure that appropriate information is available to project stakeholders in a timely manner. In this context, if there is a conversation taking place using a sender-receiver model, which of the following statements is NOT correct: *

1 point

The sender is responsible for making the information clear, unambiguous, and complete.

The receiver confirms that the information is properly understood.

The receiver is responsible for making sure that the information is completely received and understood.

The receiver should agree with the sender about the message being communicated.

What does the critical chain method focus on? *

1 point

Determining early and late start and finish dates

Calculating multiple project durations with different sets of assumptions

Managing remaining buffer durations against the remaining durations of task chains

Scheduling resources that are overallocated or are only available at certain times

In your project, you are in the process of developing the human resource plan. The enterprise environmental factors that cannot influence this process is: *

1 point

Lessons learned documentation.

Existing human resources.

Personnel administration policies.

Marketplace conditions.

You have just been authorized to manage a new project for your company. Which of the following BEST describes your first action? *

1 point

Create the work breakdown structure.

Develop the project management plan.

Develop the project charter.

Create the preliminary scope statement.

During a routine walkthrough, you discover that a seller has neglected to properly produce a major component of a deliverable. The seller tells you that the component is not included in the contract. What should you do FIRST? *

1 point

Insist that the seller follow his quality assurance plans.

Send a letter to the seller insisting that the contract be adhered to.

Determine if the seller is correct, and whether the component could be reasonably considered part of the contract.

Inform the project sponsor of the discrepancy.

Which of the following would be the MOST appropriate thing to do during the closing process group? *

1 point

Work with the customer to determine acceptance criteria.

Collect historical information from previous projects.

Confirm all the requirements in the project have been met.

Gain formal approval of the management plans.

Management wants to be sure that the project is following defined quality standards. Which of the following should they look at? *

1 point

Risk management plan

WBS

Statement of work

Quality audit

Which of the following is NOT a responsibility of a project manager? *

1 point

Managing stakeholder expectations.

Managing project constraints.

Gathering product requirements.

Sponsoring the project.

The person who should be in control of the project during project planning is the: *

1 point

Project manager.

Team member.

Functional manager.

Sponsor.

You are the project manager responsible for manufacturing a particular variety of soap. You decide to do a statistical sampling for this project, because surveying the entire population involves all the following problems EXCEPT: *

1 point

Inaccurate data.

Very expensive.

Longer time.

More resources.

In your project, you are preparing a process improvement plan for the manufacture of a new drug. You include process configuration, as part of the process improvement plan. The use of process configuration advances this objective through: *

1 point

Description of the process and start and end of processes.

Graphic depiction of processes, with interfaces identified, used to facilitate analysis.

Process metric to maintain control over status of process.

Improvement of process activities.

After completing Define Scope process, the management has asked you to coordinate the activities related to work breakdown structures (WBS) in your project. When using decomposition as a tool, what should you do FIRST? *

1 point

Identify the deliverables and related work.

Determine the constituent components of the WBS.

Assign responsibility for each task in the WBS.

Create the cost and time estimates for each activity in the project.

In the project, the sponsor has provided a budget of $20 million. This is an example of a/an: *

1 point

Constraint.

Assumption.

Kill point.

Risk.

Payment for any decision made or encouraged by a foreign official with respect to whether a company will be awarded business is BEST described as: *

1 point

A common practice.

A sunk cost.

A bribe.

A progress fee.

You're a project manager planning a project that requires that you hire a contractor. Before you can find sellers, you need to develop a document defines the portion of the work that the contractor will do. Which of the following is NOT true about this document? *

1 point

It's based on the project scope baseline.

It includes exact specifications for the deliverables the contract will produce.

Its terms are either fixed-price or cost reimbursable.

It must completely define the work that the contractor must do.

The project charter is typically approved by the project sponsor, although some charters can be approved by key stakeholders instead. Which of the following BEST describes the role of the project sponsor on the project? *

1 point

The sponsor manages the project.

The sponsor provides funding for the project.

The sponsor verifies that all of the work was completed.

The sponsor negotiates all contracts.

A project manager is reporting the final status of the closed contract to the stakeholders. Which form of communication is appropriate? *

1 point

Informal written.

Informal verbal.

Formal written.

Formal verbal.

You have used estimates made by your team members and applied the Critical path method to compute a Network logic diagram for your project. Then you found out that it cannot be sufficiently optimized for scarce resources and fast progress towards a given deadline. What should you do next? *

1 point

Apply resource leveling heuristics to uncritical activities only.

Reduce estimates on duration and work efforts by an adequate percentage.

Apply Three-point estimation and Critical chain project management.

Remove physical constraints and replace hard logic with soft logic.

Your quality process did not meet the four sigma requirements desired by your customer. So, some of your products were rejected and there is a possibility that you would not receive repeat business from the customer. From a quality perspective, the costs associated with the rejected products can also be categorized as: *

1 point

Cost of conformance.

Customer retention costs.

Failure costs.

Performance costs.

Risks will be identified during which risk management process(es)? *

1 point

Perform Quantitative Risk Analysis and Identify Risks

Identify Risks and Monitor and Control Risks

Perform Qualitative Risk Analysis and Monitor and Control Risks

Identify Risks

You are working on a construction project. You gather data regularly on the productivity of several employees and tasks (e.g., concrete poured per hour, length of electrical wiring done by a person per day, etc.). You compare this with that of similar projects embodied in your organizational process assets. This is a real life example of: *

1 point

Force field analysis.

Cost of quality.

Benchmarking.

Design of experiments.

You are reviewing performance goals to figure out how much bonus to pay to your team members. What document would you consult to find your team's bonus plan? *

1 point

The reward and recognition plan.

The staffing management plan.

The human resource management plan.

The project's budget.

In your project, you are in the process of identifying and documenting relationships among the project activities. These details will be included in which of the following processes? *

1 point

Sequence Activities.

Define Activities.

Estimate Activity Resources.

Estimate Activity Durations.

Project information has been distributed according to the communications management plan. Some project deliverables have been changed in accordance with the project management plan. One stakeholder expressed surprise to the project manager upon hearing of a previously published change to a project deliverable. All stakeholders received the communication containing notification of the change. What should the project manager do? *

1 point

Determine why the stakeholder did not receive the information and let him know when it was published.

Ask the functional manager why the stakeholder did not understand his responsibility.

Review the communications management plan and make revisions if necessary.

Address the situation in the next steering committee meeting so others do not miss published changes.

A routine audit of a cost reimbursable (CR) contract determines that overcharges are being made. If the contract does not specify corrective action, the buyer should: *

1 point

Continue to make project payments.

Halt payments until the problem is corrected.

Void the contract and start legal action to recover overpayments.

Change the contract to require more frequent audits.

Which of the following BEST describes formal acceptance of a project? *

1 point

Substantial completion is reached.

Customer sign-off of the product is documented.

Final payment is made.

Final deliverables are sent to the customer.

Which of the following is the MOST likely outcome if you decide to crash the project? *

1 point

Increased cost

Longer schedule

Doing more activities in parallel

Added schedule risk

You have been assigned as the project manager for a construction project that has had two previous project managers, when you discover that a deliverable will be late. Your analysis shows that the item can be purchased from another seller at a higher price without affecting the schedule. What is the BEST thing to do? *

1 point

Evaluate the impact of the decision.

Discuss the impact with the customer and ask for a decision.

Crash or fast track the project.

Change the project management plan to reflect the new due date.

You are negotiating with a seller. Time is of the essence but you have a limited budget, and the seller knows this. What is your BEST negotiating strategy under these circumstances? *

1 point

Focus the negotiation on seller's profit margin in order to decrease the project cost.

Negotiate to get the work done even sooner than necessary in order to add a reserve.

Negotiate identified risks.

Arrange to reschedule the negotiation until you can acquire information of which the seller is not aware.

A project manager may use ______ to make sure the team members clearly know what work is included in each of their work packages. *

1 point

The project scope statement

The product scope

A WBS dictionary

A schedule

Joe is an excellent programmer. He was promoted to a role of Project Manager because he understands technology better than anyone else in the company. Unfortunately, he is having trouble doing the project management job and his projects are failing. What is this an example of? *

1 point

Gold plating.

Halo effect.

Pre-assignment.

Ground rules.

________ is typically NOT referred to as a buffer type in Critical Chain project management. *

1 point

Resource buffer.

Free buffer.

Feeding buffer.

Project buffer.

Managing conflicts is essential for successful implementation of a project. The conflict resolution techniques that are most frequently used in project management practice are: *

1 point

Withdrawal, Forcing, Compromising.

Withdrawal, Authoritative, Forcing.

Withdrawal, Authoritative, Compromising.

Withdrawal, Confronting, Legitimate.

Your contract is nearing completion when the buyer mentions that there are some outstanding issues - this can be a potential dispute or conflict situation. In this context, what is the best way to deal with a dispute in a contract? *

1 point

Negotiation.

Change request.

Arbitration including mediation or alternative dispute resolution methods.

Litigation in courts.

Once a risk response is created, which of the following statements BEST describes the project manager's role regarding risks while the project work is being completed? *

1 point

Take actions when identified risks occur.

Look for unexpected impacts of implemented risk responses.

Implement planned workarounds.

Make sure that risk response owners are assigned to identify risks.

Workarounds are determined during which risk management process? *

1 point

Identify Risks

Perform Quantitative Risk Analysis

Plan Risk Responses

Monitor and Control Risks

Which of the following are all related? *

1 point

Bidder conferences, selected sellers, and the executing process group

Advertising, procurement award, and the monitoring and controlling process group

Proposal evaluation techniques, contract administration, and the monitoring and controlling process group

Procurement audits, procurement administration, and the closing process group

All the following statements relating to communications management are correct EXCEPT: *

1 point

Communication planning involves determining the information and communication needs of the stakeholders.

Communicating is the most critical skill for a project manager.

Project managers spend more than 90% of their time communicating.

To be effective, a project manager should control all communication channels.

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