Submit IL Complaint to I-CAR Canada
Please fill in as much information as possible - this will help our IT team fix the problem! Please only fill 1 course per submitted report.
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Please note - any courses with issues will be moved back to "90 days left to complete" once the issues are resolved.
Course Code *
First and Last name of staff member with this course on their profile *
Crashing (Y/N) *
If yes, what page is the course crashing on? What were you trying to do when it crashed?
Does the course start at all? (Y/N) *
Does the course restart instead of proceeding to the post-test? *
Are you able to start the test? *
Are you completing the post-test but it is not registering as completed/is it staying on your active training page? *
What Internet Browser are you using? *
What version of Internet Browser are you using (can be found under settings – only report this if you know how to check for it)
Are your pop-ups enabled?
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Who can we contact if we have more questions? *
What is your shop name (as it appears in I-CAR)? *
Contact phone number *
Contact e-mail (to include on our blast when issues are resolved) *
Additional Comments/Notes
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