If you wish to provide feedback or raise a complaint anonymously you can. Whilst we are unable to provide you a response in person, you will have the peace of mind that all complaints are taken seriously and will be managed in accordance with our Policy and Procedures.

There are two ways you can provide an anonymous complaint or feedback.

• Postal – PO Box 14, Beenleigh QLD 4207
• Lodge your concerns online using the below form

If you feel comfortable, you are encouraged to raise your concern or complaint directly with us first, as this is often the best way to have your issue resolved quickly.

We have a complaint management and resolution system in place