PMP® Practice Quiz

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PMP® Practice Quiz - 15

You are managing a project with a BAC of $93,000, EV (BCWP) of $51,840, PV (BCWS) of $64,800, and AC (ACWP) of $43,200. What is the CPI? *

1 point

1.5

0.8

1.2

$9,000

During project executing, the forecasted remaining hours exceed planned remaining hours. Consequently, the project takes on a negative variance. Which analysis method is the project manager likely to use as a measurement tool to validate this information? *

1 point

EV-PV

EV/AC

EV/PV

EV-AC

Using the chart, in order to handle some resource changes on your project, activity H is going to be done concurrently with activity G instead of after it. What impact will this have on the project? *

1 point

It will cause the project to be completed four time periods sooner.

It will cause a decrease in project risk.

It will have no effect on the critical path.

It will affect activity F.

You are monitoring and controlling your project, when your team members ask for some corrective action and preventive actions for errors. Some defects should also be handled through defect repair. You will include all this as part of: *

1 point

Work Performance Information.

Work Performance Measurements.

Change Request.

Organizational Process Assets.

As a project manager, you are presented with the following information on the payback period for several possible projects. Which project is your BEST choice? *

1 point

Project A with a payback period of 6 months

Project B with a payback period of 9 months

Project C with a payback period of 12 months

Project D with a payback period of 18 months

What is a trigger in project risk management? *

1 point

An expected situation causing an unidentified risk to occur.

A warning sign that a previously identified risk might be occurring or has occurred.

An unexpected situation causing an identified risk to occur.

An unexpected situation causing an unidentified risk to occur.

You are managing a software engineering project, when two team members come to you with a conflict. The lead developer has identified an important project risk: you have a subcontractor that may not deliver on time. Another developer doesn't believe that the risk is likely to happen; however, you consult the lessons learned from previous projects and discover that subcontractors failed to deliver their work on two previous projects. You decide that the risk is too big; you terminate the contract with the subcontractor, and instead hire additional developers to build the component. Both team members agree that this has eliminated the risk. Which of the following BEST describes this scenario? *

1 point

Transference.

Mitigation.

Avoidance.

Acceptance.

What is the meaning of a concept called the "Journey to Abilene"? *

1 point

Project managers should visit their customers far more often than what is usual in order to avoid misunderstandings and bad emotions.

International projects may have an increased need for traveling which can lead to additional costs and troubles with time zones.

Committee decisions can have the paradox outcome, that a jointly made or approved decision is not desired by any individual group member.

A project is a temporary endeavor undertaken to create a unique product, service or result. Repeating it would be similar to making the same journey twice.

You evaluate your critical path and determine the project will be completed two weeks ahead of management's expected due date. What should you do? *

1 point

Delay the project for two weeks.

Prepare a list of identified risks that did not occur.

Pull resources off the critical path to work on noncritical path activities.

Add extra features that will enhance the project and require two more weeks to complete.

In Conduct Procurements process, you award a contract to the selected seller. In this context, all the following describe Conduct Procurements process EXCEPT *

1 point

Simple or complex.

Formal or informal.

Cost Reimbursable, Time and Material or Fixed Price.

Signed off by the buyer and the seller.

During the Define Activities process, a team member identifies an activity that needs to be accomplished. However, another team member believes that the activity is not part of the project as he interprets the project scope statement. What is the BEST thing for the project manager to do?

1 point

Try to build a consensus of the team.

Make the decision herself.

Ask the sponsor for clarification.

Ask senior management for clarification.

Clear selection

Product verification is different than scope verification in that product verification: *

1 point

Occurs during the executing process group.

Verifies that the correct products have been used.

Obtains customer sign-off.

Makes sure all work is completed satisfactorily.

You are working as a project manager in an automobile company. Recently the government has amended the regulations to enforce stricter emission requirements for automobiles. As a project manager, you are concerned that your project quality norms may not satisfy the revised quality standards. So, you do an audit and try to remedy this problem through: *

1 point

Quality assurance.

Quality planning.

Quality control.

Modifications to quality management plan.

The project is NOT completed until: *

1 point

The project scope is completed, administrative closure is completed, and payment is received.

Formal acceptance is received, and any other requirements for project closure as stated in the contract are met.

The customer is satisfied and final payment is received.

Lessons learned are completed.

During what part of the project management process is MOST of a project's budget expended? *

1 point

Planning

Executing

Monitoring and controlling

Closing

You are holding a formal, approved document that defines how the project is executed, monitored, and controlled. You are holding: *

1 point

The project management plan.

The performance measurement baseline.

The project charter.

The work breakdown structure.

Which of the following is included in a project charter? *

1 point

Risk management strategy

Work package estimates

Detailed resource estimates

The business case for the project

What is the LAST thing to do in project closure? *

1 point

Complete the lessons learned.

Provide the client with all pertinent documentation.

Update the archives.

Release the team.

Which of the following would be the MOST appropriate thing to do during the executing process group? *

1 point

Forecast when the next milestone will be completed.

Recommend updates to the project management plan.

Recalculate how long the project will take.

Determine if project controls need to be updated.

An activity has an early start (ES) of day 3, a late start (LS) of day 13, an early finish (EF) of day 9 and a late finish (LF) of day 19. What is the activity's float? *

1 point

Which of the following is NOT a measure that determines if a business practice used by another country is an unfair business practice? *

1 point

It hurts the right to physical movement.

It is a common practice in the other country.

It does not supply a decent wage for the country and the type of work.

It discriminates against women.

A seller is working on a cost reimbursable (CR) contract when the buyer decides he would like to expand the scope of services and change to a fixed price (FP) contract. All of the following are the seller's options EXCEPT: *

1 point

Completing the original work on a cost reimbursable basis and then negotiating a fixed price for the additional work.

Completing the original work and rejecting the additional work.

Negotiating a fixed price contract that includes all the work.

Starting over with a new contract.

A project manager is working with management to create the project estimate. During the initiating process group, what level of accuracy should the estimate have? *

1 point

-25 percent to +75 percent

-10 percent to +25 percent

-15 percent to +50 percent

-10 percent to +10 percent

How does MOST communication occur? *

1 point

Nonverbally

Verbally

Paralingually

Referentially

You are the project manager in a company where you have maximum authority. To which organizational structure does your company belong? *

1 point

Functional.

Weak Matrix.

Strong Matrix.

Projectized.

The project manager is looking at the project's resource needs and lessons learned from past projects. This information causes the project manager to be concerned about the ability to acquire enough resources for the project in six months. Which of the following would be the LEAST effective preventive action? *

1 point

Make sure functional managers have a copy of the resource histogram.

Show the sponsor the data, and explain the project manager's concern.

Determine metrics to use as an early warning sign that resources will not be available.

Ask functional managers for their opinions.

You scheduled a kick-off meeting in order to announce the start of your project, present the plan and develop consensus on it. Another topic will be explanation of each team member's role. In addition, you planned some time for discussions. You published the agenda of the kick-off meeting some weeks ago to all invited attendees. Now, short term before the event, you receive various cancellations by team members, who say that they cannot join the meeting. But they will be with you when project work will start. *

1 point

The kick-off meeting is secondary, you are happy if the team members will do their jobs.

You should insist on the presence of the team members to the appointed date.

If you force team members' presence, they would anyway be distracted by their current problems.

It is probably a good idea to reschedule the meeting to a day, when all team members can attend.

Which risk analysis tool is used to model your risks by running simulations that calculate random outcomes and probabilities? *

1 point

Monte Carlo analysis.

Sensitivity analysis.

EMV analysis.

Delphi technique.

Which of the following should be determined during the Plan Quality process, so the cost of quality will include the number of tests, expected scrap, etc.? *

1 point

Sample frequency.

Sample size.

Sample time.

Sample frequency and Sample size.

When your company buys computers from Dell, you also pay extra for a three year warranty which ensures that any manufacturing defects will be taken care of by Dell. The risk response strategy used is: *

1 point

Exploit.

Avoid.

Mitigate.

Transfer.

Over the last few weeks, the team has made three changes to the activities on the project. The project manager must be MOST careful to: *

1 point

Record all the changes.

Provide documentation on all the changes to the sponsor.

Make sure the changes are reflected in the project scope baseline.

Prevent more changes from occurring.

Performance requirements describe: *

1 point

The functionality desired by the customer.

Precisely what work is to be done.

The end result and deliverables required during the project.

What the product of the project should be able to accomplish.

You have identified an opportunity to potentially increase the project's value. Which of the following is an example of enhancing that opportunity? *

1 point

By forming a partnership with another company, the project's value will increase for both companies.

By taking additional actions, you increase the potential reward without reducing its probability.

By taking out insurance, you can reduce potential costs to the project.

By documenting the opportunity in the register, you can keep track of it and ensure it gets exploited.

You are developing the project charter for a new project. Which of the following is NOT part of the enterprise environmental factors? *

1 point

Lessons learned from previous projects.

Knowledge of which departments in your company typically work on projects.

The work authorization system.

Government and industry standards that affect your project.

Statistical sampling involves choosing part of a population of interest for inspection. In this context, all the following statements on attribute sampling and variables sampling are accurate EXCEPT: *

1 point

Attribute sampling shows degree of conformity.

Attribute sampling indicates that the result either conforms or does not conform.

Variables sampling indicates the result rated on a continuous scale.

Attribute sampling and variables sampling are done during Perform Quality Control process.

If the optimistic estimate is one, the pessimistic estimate is nine, and the most likely estimate is eight, what is the PERT estimate? *

1 point

A detailed project schedule can be created only after creating the: *

1 point

Project budget.

Work breakdown structure.

Project management plan.

Detailed risk assessment.

Since you know the importance of risk management, you always include it as an agenda item in your weekly status meetings and spend ten minutes discussing the risks. Some of your project team members complain that since none of the risks are actually happening, discussing risk management issues in status meetings is a waste of time. What should you do? *

1 point

Talk to your team members about the importance of risk management and why the project team needs to be aware of all risks at all points of time.

Agree with your team members and mention to them that henceforth, no more time would be spent on discussing risks in the project status meetings unless required in the future.

Call a meeting with your project sponsor and project management team to discuss potential training requirements for your project team members so that they can appreciate the benefits of risk management.

Escalate to your management that some of your team members do not agree with your risk management practices.

Your project team has completed the project work. All of the following must be done before the project can be closed EXCEPT: *

1 point

Ensure that the schedule baseline has been updated.

Get formal acceptance of the deliverables from the customer.

Make sure the scope of the project was completed.

Verify that the product acceptance criteria have been met.

You are closing out a minor contract on a major project when you discover that a deliverable has not been received. Your manager wants the problem resolved as soon as possible without much trouble. What should you do? *

1 point

Deduct the cost of the deliverable from payments.

Deduct the deliverable from the cost of the project.

Deduct the deliverable from the procurement statement of work.

Require that the deliverable be done.

You are the project manager for a seller. A parking lot fencing project was bid at US $11 per foot. The parking lot has four equal sides of 125 feet and requires installing a six-foot diameter culvert on one side. Fencing should take 100 feet per day, and the culvert installation will cost US $500 and take one day to complete. The culvert must be installed before work can begin on that side of the fence. After three days of work, one side is complete, another side has 75 feet installed, and the culvert is completely installed. At this point, the client tells you that the culvert needs to be increased to a seven-foot diameter. You determine that this will cost US $1,000 and require two additional days. What should you do FIRST? *

1 point

Call a team meeting and determine if schedule and cost alternatives can maintain the current cost and schedule requirements.

Review the procurement statement of work for mention of the diameter of the culvert.

Ask for a change order to cover the change.

Renegotiate the contract.

A cost management plan contains a description of: *

1 point

The project costs.

How resources are allocated.

The budgets and how they were calculated.

The WBS level at which earned value will be calculated.

A project manager needs a certain number of identical valve housings for a power station project. He starts with 100 raw items which are made as metal castings. Out of this batch, 15 are found leaking from micro-porosities in a subsequent pressure test. 6 of these housings can be recovered by a special sealing process for raw castings. The 91 housings are then being machined. After this process step 10 machined castings are found leaking. 3 of these items can also be saved using another sealing process for machined castings. The remaining 84 housings are getting mounted to the power plant pipe work. During a pressure test after this process step it is found that 12 valves are leaking. Out of these a number of 6 valves can be saved by replacing the sealing rings used. Finally the project manager has 78 valves which he can use. What is true? *

1 point

RTY = 0.84

RTY = 0.78

RTY = 0.91

RTY = 0.65

When all the requirements specified by the customer for a product are satisfied, *

1 point

Customer expectations are exceeded.

Costs may be very high.

Quality criteria are met.

The product will be successful in the market.

The project manager is involved in the Develop Schedule process for the project. He has analyzed the project, compressed the schedule, and completed a Monte Carlo analysis. Which of the following is an output of Develop Schedule? *

1 point

Activity duration estimates

Change requests

Resource requirement updates

Work breakdown structure

A team member is visiting the manufacturing plant of one of the suppliers. Which of the following is the MOST important thing to be done in any telephone calls the project manager might make to the team member? *

1 point

Ask the team member to repeat back what the project manager says.

Review the list of contact information for all stakeholders.

Ask the team member to look for change requests.

Review the upcoming meeting schedule.

Why is reverse resource allocation scheduling done? *

1 point

To ensure activities can be completed as scheduled

To accommodate a finite and critical project resource

To delay resource allocation

To allocate the main body of resources to the project

There have been several rounds of layoffs at your company. Now your project team is worried about their job security, and you've noticed that their performance has decreased significantly because of it. This is predicted by which motivational theory? *

1 point

McGregor's Theory of X and Y.

Maslow's Hierarchy of Needs.

McLellands Achievement Theory.

Herzberg's Motivation-Hygiene Theory.

A new project manager has been appointed to manage a project which was terminated six months earlier because of funding related issues. The project manager wants to find out the exact reasons for the termination of the project. He also wants to know which deliverables were produced from the terminated project. Which of the following document(s) should the project manager refer to? *

1 point

Final product, service, or result transition.

Project files.

Historical information.

Project closure documents.

An estimate at completion (EAC) is an output of which of the following? *

1 point

Control Costs

Project performance review

Variance management

Performance measurement analysis

Where should a new project manager look to determine resource requirements? *

1 point

Resource leveling chart

Resource bar chart

Activity list

Project schedule

The MOST common causes of conflict on a project are schedules, project priorities, and: *

1 point

Personality.

Resources.

Cost.

Management.

Probability distributions are popular tools of Perform Quantitative Risk Analysis process. In this context, all the following statements on probability distributions are accurate EXCEPT: *

1 point

Beta Distribution is a continuous distribution.

Triangular distribution is a discrete distribution.

Discrete distributions can be used to represent uncertain events such as a possible scenario in a decision tree.

Uniform distributions can be used only if there is no obvious value that is more likely than any other between specified high and low bounds.

The purpose of status meetings is to: *

1 point

Exchange information about the project.

Have team members report on what they are doing.

Issue work authorizations.

Confirm the accuracy of the costs submitted by the team.

You're working on a IT project to set up a development environment, including designing and building a computer room, installing the operating systems and software, and performing a security evaluation. Your team comes up with a best-case scenario for the activity that involves ordering and installing the equipment. If everything goes perfectly, they feel it will take five weeks. However, they think it's much more likely to take nine. A team member points out that on his last project, there was a major equipment delivery delay that cost the project an extra four weeks, and the rest of the team agrees that this is a possibility in a worst-case scenario. Use PERT analysis to calculate how long you should expect this activity to take. *

1 point

5 weeks.

9 weeks.

12 weeks.

13 weeks.

Which of the following takes place during monitoring and controlling in the project management process? *

1 point

Plan Procurements

Close Procurements

Conduct Procurements

Administer Procurements

After analyzing the status of your project, you determine that the earned value (EV) is lower than the planned value (PV). What should you expect as an outcome if this trend continues? *

1 point

The actual cost will be lower than planned.

The estimate at completion will be lower than planned.

The project will finish behind schedule.

The project will finish below the original cost estimate.

Your project has limited budget and you would like to determine how to complete the project at lower costs. This can be done using: *

1 point

Earned value management analysis.

Fishbone diagram.

Value analysis.

Stakeholder analysis.

You have a signed project charter, and are in the process of creating a project scope statement. You have asked the team for input to ensure that the project scope statement is complete. However, the team is struggling with defining the scope. Which of the following BEST describes the problem? *

1 point

A WBS was not completed before the project scope statement was begun.

The team is working on the project scope statement without the benefit of organizational process assets.

The team is in the Define Scope process and needs the project scope statement as an input.

The project objectives were not identified before the project scope statement was begun.

Which of the following is an output of Direct and Manage Project Execution? *

1 point

Work Performance Information.

Statement of Work.

Preliminary Scope Statement.

Contract.

Kyle is the project manager of a project that has teams distributed in many different places. In order to make sure that they all get the right message, he needs to make sure that his project plan is translated into Spanish, Hindi, French, and German. What is Kyle doing when he has his communications translated? *

1 point

Encoding

Decoding

Active listening

Effective listening

You are working on a project with an SPI of .72 and a CPI of 1.1. Which of the following BEST describes your project? *

1 point

Your project is ahead of schedule and under budget.

Your project is behind schedule and over budget.

Your project is behind schedule and under budget.

Your project is ahead of schedule and over budget.

Stakeholders, including consultants, customers, sponsors, and professional and technical associations, are some of the sources of: *

1 point

Enterprise environmental factors.

Organizational process assets.

Expert judgment.

Risk monitoring and control.

You are a project manager. During the quality audit, you find out that the team members have committed a number of minor mistakes. To determine whether the process is in control, the most helpful tool you use is: *

1 point

Ishikawa diagram.

Pareto chart.

Bar chart.

Control Chart.

As a project manager, you are creating a risk management plan to describe how risk management will be structured and performed on the project. The risk management plan can include all of the following EXCEPT: *

1 point

Budget for risk management in the project.

Approaches, tools and data sources that may be used to perform risk management on the project.

Risk triggers to indicate when a risk may occur.

Risk categories to ensure a comprehensive process of systematically identifying risk to a consistent level of detail.

You are asked to prepare a budget for completing a project that was started last year and then shelved for six months. All the following would be included in the budget EXCEPT: *

1 point

Fixed costs.

Sunk costs.

Direct costs.

Variable costs.

A project is facing the following risks: 20 percent chance a part is not available, creating an additional fee of US $30,000; 10 percent chance the team requires additional training for a cost of US $12,000; 25 percent chance the second planned quality test costing US $8,000 is unnecessary. What is the expected monetary value of these risks? *

1 point

$50,000

$5,200

$42,000

$7,200

The project manager is in charge of all the following aspects of the project EXCEPT: *

1 point

Keep the project on track in terms of schedule and budget.

Identify, monitor, and respond to risk.

Provide accurate and timely report of project metrics.

Ensure integrity of project team members.

There are over 30 stakeholders on your project. The project is being done in another country with people from three countries as team members. Which of the following is the MOST important thing to keep in mind? *

1 point

The communication channels will be narrow.

Many competing needs and objectives must be satisfied.

There must be one sponsor from each country.

Conflicts of interest must be disclosed.

The six-month project has 300 work packages and a US $600,000 budget. Three months into the project 150 work packages are complete and US $300,000 has been spent. Which of the following is CORRECT? *

1 point

The project is on time and on budget.

The project manager should reevaluate cost performance but not worry about time.

The project needs 50 more work packages to be completed to be on time

There is not enough information.

Being assigned as a project manager, you noticed during executing that conflicts arise in the team on both, technical and interpersonal level. What is an appropriate way of handling conflicts? *

1 point

Conflicts distract the team and disrupt the work rhythm. You should always smooth them when they surface.

A conflict should be handled in a meeting so that the entire team can participate in solution finding.

Conflict should be addressed early and usually in private, using a direct, collaborative approach.

You should use your coercive power to quickly resolve conflicts and then focus on goal achievement.

Over half of conflicts on projects are caused by: *

1 point

Bad habits, defects, technology.

Resources, priorities, schedules.

Budget, carelessness, personalities.

Technology, money, personalities.

Which of the following is the BEST method of completing "what-if" scenarios to determine what combination of resources and interdependencies will produce the best schedule? *

1 point

Critical chain method

Monte Carlo analysis

Parametric estimating

Resource leveling

A project may be selected based on all of the following EXCEPT: *

1 point

Benefit measurement.

Net present value (NPV).

The number of resources used.

Value analysis.

You are having difficulty estimating the cost of a project. Which of the following BEST describes the most probable cause of your difficulty? *

1 point

Inadequate scope definition

Unavailability of desired resources

Lack of historical records from previous projects

Lack of company processes

Work on a project is ongoing when the project manager overhears two workers arguing over what a set of instructions means. The project manager investigates and discovers that the instructions for the construction of the concrete footings currently being poured were poorly translated between the different languages in use on the project. Which of the following is the BEST thing for the project manager to do FIRST? *

1 point

Get the instructions translated by a more experienced party.

Look for quality impacts of the poor translation of the instructions for the footings.

Bring the issue to the attention of the team, and ask them to look for other translation problems.

Inform the sponsor of the problem in the next project report.

Which of the following is true in regard to the Code of Accounts? *

1 point

It allows one to easily identify the breakdown level of the item in the resource structure.

It describes the coding structure used by the performing organization to report financial information in its general ledger.

It is the collection of unique identifiers generally assigned to WBS items.

It defines ethical behavior in the project and the responsibilities to the customer and the profession.

You, as the project manager, are planning to document relevant information on interest, involvement, and impact of the stakeholders on the project success. Which of the following communication processes should you follow? *

1 point

Stakeholder analysis.

Plan communications.

Manage Stakeholder expectations.

Identify Stakeholders.

You are a project manager for one of many projects in a large and important program. At a high-level status meeting, you note that another project manager has reported her project on schedule. Looking back on your project over the last few weeks, you remember many deliverables from the other project that arrived late. What should you do? *

1 point

Meet with the program manager.

Develop a risk control plan.

Discuss the issue with your boss.

Meet with the other project manager.

As part of Project Communications Management, you are collecting and disseminating information to stakeholders about resources used to achieve project objectives. This is done as part of: *

1 point

Plan Communications.

Distribute Information.

Report Performance.

Administrative closure.

During project executing, a new project manager is assigned to the project and finds that the activity cost estimates for the project have rarely been accurate. Which of the following was MOST probably not done? *

1 point

Obtain a cost constraint from management, create a work breakdown structure, and develop a project management plan

Obtain a cost constraint from management, perform a risk assessment, and form a team

Form a team, create a work breakdown structure, and use historical records from previous projects

Form a team, develop a project management plan, and perform a risk assessment

During project executing, you find that the customer has requested a change to the scope of work even though it was previously not approved. There are no objections to the cost of the change. What should you do FIRST? *

1 point

Follow the change control process

Discuss the change with the customer

Meet with the team and plan alternatives

Evaluate and document the risks that might result from this change

As a project manager, you are estimating the costs required to complete the project activities. All the following tools can be used EXCEPT: *

1 point

Analogous estimating.

Vendor bid analysis.

Historical relationships.

Cost of quality.

You are a project manager for a large consulting firm. Your superior has just asked for your input on a decision about which project your company should pursue. Project A has an internal rate of return (IRR) of 12 percent. Project B has a predicted benefit cost ratio (BCR) of 1.3. Project C has an opportunity cost of US $75,000. Project D has a payback period of six months. If you had to choose based on this data, which project would you select? *

1 point

Project A

Project B

Project C

Project D

Two team members are having a big disagreement about how to accomplish an activity. The project is low risk and is taking place in a strong matrix environment with 34 team members. To resolve this dispute, the project manager should: *

1 point

Make the decision.

Send the team members to their managers for advice on resolving the dispute.

Ask for a benchmark analysis.

Have the team members compromise.

Which of the following is CORRECT? *

1 point

The critical path helps prove how long the project will take.

There can be only one critical path.

The network diagram will change every time the end date changes.

A project can never have negative float.

While planning the project, you discover that an expert resource might be available to work on your project. However, the resource manager will not commit to the resource being on your team at the present time. The BEST thing to do would be to estimate the activity: *

1 point

As if the expert resource were available.

As though you had an average resource doing the activity.

As if you had an inexperienced resource.

Using the Delphi technique.

A new testing center is going to be constructed over the next two years. The project sponsor and project manager have been identified and high-level estimates begun. It is expected that the project can be completed within budget and on schedule. The only difficulty is in acquiring the number of resources with the correct expertise to complete the work. Under these circumstances, the project manager should spend more time creating a: *

1 point

Risk analysis.

Responsibility assignment matrix.

Responsibility chart.

Resource-limited schedule.

Your project management team includes two external consultants each from a different company. You found that repeated conflicts between the two consultants already slow down project progress and jeopardize achievement of objectives. Which stage of team development can be difficult to overcome in such a situation? *

1 point

Storming from Forming, Storming, Norming, Performing.

Panic from Enthusiasm, Panic, Hope, Solution.

Kickoff from Assignment, Kickoff, Training, Communicating.

Frustration from Direction, Frustration, Cooperation, Collaboration.

In the Executing phase of a project, a project manager should ideally be: *

1 point

Coaching.

Directing.

Authoritarian.

Supportive.

A change control system should be created: *

1 point

As needed on the project.

By management.

As a formal documented procedure.

By the team.

You provide a project cost estimate for the project to the project sponsor. He is unhappy with the estimate, because he thinks the price should be lower. He asks you to cut 15 percent off the project estimate. What should you do? *

1 point

Start the project and constantly look for cost savings.

Tell the team members to cut 15 percent from their estimates.

Inform the sponsor of the activities to be cut.

Add additional resources with low hourly rates.

Management wants to look at how a project is doing, as compared to past projects. To make a valid judgment, management should compare this project to: *

1 point

Benchmarks.

Flowcharts.

Bar charts.

Trend charts.

Company A is developing a project similar to one it delivered nearly 12 months earlier. What is the MOST likely approach to defining project activities? *

1 point

Review organizational process assets.

Add similar, if not the same, skill sets to the project team.

Gather the team for a brainstorming session.

Hire a third party expert to avoid mistakes that were encountered during previous projects.

Liquidated damages (LDs) are contractually agreed payments in order to… *

1 point

…give the contractor an incentive to meet an aggressive schedule or challenging quality objectives.

…penalize the contractor for late completion of a project or failure to meet specifications.

…cover the customer's costs caused by late completion or failure to meet specifications by the contractor.

…make a bid or proposal binding for the offerer while the customer has time to select among various bidders.

The project manager on a large software installation project is working with her team on a critical set of activities. They are working late on Saturday night. Circumstances create the situation wherein the project manager must decide to change the schedule that will push the end date of the project out two weeks. What has MOST likely happened? *

1 point

An emergency project change has taken place.

Scope creep has occurred.

A status change to the implementation has taken place.

Risk assessment failure has taken place.

What does "resource leveling" mean in project management? *

1 point

Shortening the time it takes to complete the project

Making the most efficient use of the available resources

Hiring contractors to fill in during "peak" times on the project schedule

Reducing the project costs

You're managing a construction project to install several hundred air conditioner panels in a new office building. Every floor has identical panels. The customer, a construction contracting company, has provided specifications for the installations. The team is using a process to install and verify each panel. As the team completes each panel, your team's quality control inspector measures it and identifies defects. The root cause of each defect is identified. You want to identify the ongoing trends of defective installations. Which is the BEST tool to use for this? *

1 point

Control chart.

Fishbone diagram.

Run chart.

Pareto chart.

You have created an Excel spreadsheet that shows cumulative cost at any particular point of time in the project duration. Your director wants to review the project costs and you decide to make a presentation. Cumulative costs plotted against time is shown in the slide as a: *

1 point

S-curve.

Histogram.

Control chart.

Pareto diagram.

The human resources department wants to hire a new project manager from within the company. They can choose from the following candidates: Candidate A has good management knowledge; Candidate B has good project management knowledge; Candidate C has solid technical knowledge; Candidate D has general management, project management, and technical skills. Who is the BEST candidate? *

1 point

Candidate A

Candidate B

Candidate C

Candidate D

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