Trainer Refresher E-Learning 2021
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1. What is psychological resilience?
2 points
2. How does vigilant realism help us?
3 points
3. Describe three personal factors which help one to become more resilient
3 points
4. Describe three situational factors which help one to become more resilient
3 points
5. Give three examples of a closed mind
3 points
6. In terms of thinking errors, what is meant by overgeneralisation?
2 points
7. What is meant by the term unreal/ideal?
2 points
8. Give two examples of personalisation in relation to thinking mistakes
2 points
9. How can “rust out” impact upon an ARC trainer?
3 points
10. How should one deal with a hindrance pressure?
1 point
11. How can challenge pressures help?
2 points
12. Give three examples of hindrance pressures
3 points
13. List the four personality styles identified by Merrill and Reid
4 points
14. Give three examples from each of the above categories
12 points
15. In terms of a resilience model, what is meant by the term “purposefulness”?
4 points
16. Why is it important to be adaptable as an ARC trainer?
3 points
17. What are the 7 Cs associated with resilience?
7 points
18. According to Charnley (2007) what factors enable one to develop a resilience prescription?
8 points
19. List the five areas of need identified by Maslow (1943) and give two examples from each area
15 points
20. In relation to research carried out by Herzberg, what are the two basic needs that people have?
2 points
21. Give three examples from the above categories
6 points
22. What is meant by Emotional Intelligence?
4 points
23. What are the four key areas associated with Emotional Intelligence?
4 points
24. Name two advantages of having a high emotional quotient
2 points
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