2023 Bellingham Bells Fan Survey
Thank you for your amazing support during the 2023 Bellingham Bells Season! 
 
As we plan for 2024, we need your input. Take the 2023 Bellingham Bells Fan Experience Survey by October 1, 2023, and be entered to win a pair of season tickets for the 2024 season!
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If you would like to be entered to win a pair of season tickets for the 2024 season, please enter your email.
What is your gender? *
Which of the following best describes your age? *
What city do you currently live in? *
How far do you commute to Bells games? *
Did any visits to Bells games require an overnight stay? *
How many children under the age of 18 live in your household? *
What is your highest level of education? *
What is your highest level of income *
What best describes your status as a Bells fan?  *
How do you typically become informed of Bells' games and promotional campaigns? Select all that apply. *
Required
Do you follow the Bells on social media? Select all that apply.  *
Required
Who do you typically attend Bells games with? Select all that apply.  *
Required
How many Bells games did you attend during the 2023 season? *
Which of the following best describes your ticket purchase behavior? *
When would you prefer the gates to open? *
For a Sunday home game, what would be a desired first pitch?
Clear selection
Did you purchase tickets online during the 2023 season? *
If you answered "yes" to the previous question, please rate the EASE of purchasing tickets online.
Not easy at all
Very easy
Clear selection
Where do you typically buy tickets to games? *
When do you typically buy tickets to games? *
Please rate how the following influence your decision to buy Bells Tickets:
Promotional Theme (ex: Fireworks Night, Baseball Giveaway, Kids Get in Free, etc.) *
No Influence
The Reason I Attend Games.
Day of the Week.  *
No Influence
The Reason I Attend Games.
How well the Bells are playing *
No Influence
The Reason I Attend Games
Opponent *
No Influence
The Reason I Attend Games
Are there any other reasons that have a significant impact on your decision to buy tickets to a Bells game?
What promotional nights, giveaway items, or weekly specials are your favorites and have influenced your decision to buy Bells tickets? 
What promotional nights, giveaway items, or weekly specials do you think the Bells should consider for 2024?
Please rate your interactions with our staff below (leave blank if you did not interact with specific groups).
Front Office 
Poor
Great
Clear selection
Box Office and Ticket Scanner Staff
Poor
Great
Clear selection
Promotions Team
Poor
Great
Clear selection
Bells Mascot
Poor
Great
Clear selection
Concessions Staff
Poor
Great
Clear selection
Alcohol Staff
Poor
Great
Clear selection
How would you feel about a cashless ballpark environment? *
What alcoholic beverages do you most enjoy at Bells games? Select all that apply. *
Required
Did you ever use mobile ordering for concession items this summer? *
If you answered "yes" to the above question, please rate the EASE of your online food ordering experience.
Not Easy
Very Easy
Clear selection
If you answered "yes" to online food ordering, please rate the QUALITY of your online food ordering experience. 
Not enjoyable, poor quality
Very enjoyable, high quality
Clear selection
What feedback do you have about mobile ordering concessions? How can we improve? 
What concessions options or improvements would you like to see at Bells Games? 
How would you rank your speed of service at Bells games this summer (ticketing, food & bev, merch lines)?
Very Poor
Outstanding
Clear selection
During the 2023 season, did you follow any Bells game via streaming radio, audio streaming, or live stream? *
Did you purchase merchandise from the Bells Team Store or online store during the 2023 season? *
If you answered "no" to the above question, what could have enticed you to do so?
What factors are the most important when deciding to purchase Bells' merchandise? Select all that apply. 
Are there any other merchandise items you would like to see?
Did you notice Bells sponsors around the ballpark? *
If you answered "yes" to the above question, which sponsors did you notice?
Has any advertising at Joe Martin Field ever compelled you to visit a specific Bells sponsor? If so, which sponsor?
Do you believe the Bellingham Bells offer affordable, fun and family entertainment? *
If you answered "no" to the previous question, please explain why:
What are other local entertainment options at the same price point that you believe are equal to or better value than the Bells?
What did you enjoy most about attending Bells games during the 2023 season?
What could improve your Bells experience?
What did you enjoy LEAST or wish was different about attending Bells Games?
Are there any other thoughts about the 2023 season you would like to share with us?
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