JavaScript isn't enabled in your browser, so this file can't be opened. Enable and reload.
RYMCO Customer Survey
INFINITI
Sign in to Google
to save your progress.
Learn more
* Indicates required question
Vehicle Drop Off
*
Did you take the car in person to the service center and received it back?
Your answer
Overall Satisfaction
*
How satisfied are you with your overall INFINITI service experience?
Not satisfied at all
1
2
3
4
5
Completely satisfied
Customers willing to RECOMMEND RYMCO to friends and relatives
*
Based on your experience with RYMCO service locations, would you recommend this workshop to friends or relatives?
Yes
No
N/A
Customer willing to bring his car back at the SERVICE
*
Are you willing to bring your car back to our services?
Yes
No
N/A
Process Satisfaction
*
How satisfied were you with the SERVICE CONSULTANT who dealt with you during the Service process? Welcoming, Explanation about required repairs or maintenance, listening to your request and concerns, clarity and explanation given for the price to be charged?
Not satisfied at all
1
2
3
4
5
Completely satisfied
Ease of taking an appointment
*
How satisfied were you with the ease of taking the appointment?
Not satisfied at all
1
2
3
4
5
Completely satisfied
Vehicle ready for collection on the date and time promised
*
Your vehicle ready for collection on the date and time promised?
Yes
No
N/A
Work made right from the first time
*
During your last visit, were the service and/or repairs requested by you made right from the first time? If no, Could you please give us more details? What exactly was not done right from the first time?
Your answer
Service Advisor Audit
*
Remembering your experience with the Service Advisor?
Grade
1
2
3
4
5
6
7
8
9
10
Infiniti Middle East Satisfaction rate
*
When receiving an SMS from IME, what would be the rate give to Rymco- overall satisfaction
Scale
1
2
3
4
5
Submit
Clear form
Never submit passwords through Google Forms.
This form was created inside of microbitsonline.com.
Report Abuse
Forms
