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Pagewide 477 DW Service Checklist
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Did you clean?
Both Slit Glass and main glass (Every call)
Exteriors/Exteriors (Every call)
Sensor relection pad (Every call)
Exit motor PT wheel (yearly or more)
Platen under Print head (visibly shows ink)
Print head (only if needed)
Other:
Did You?
Check in with Key Operator
Record the meters
Print Quality Sheets
Print Error Logs
Explain Service call with key operator
Other:
Did you examine, clean or replace?
Examine
Clean
Replace
ADF Rollers/pad D3Q15-67004
Duplex module CN598-67004
Feed Roller/Sep Plate CN598-67018
Service Sled D3Q24-67001 300K
Examine
Clean
Replace
ADF Rollers/pad D3Q15-67004
Duplex module CN598-67004
Feed Roller/Sep Plate CN598-67018
Service Sled D3Q24-67001 300K
Clear selection
Duplex Module replacement
Print Quality Report and Troubleshooting
https://support.hp.com/gb-en/document/c05029966
Clean the Platen
Service Call #
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