In the past, failure to cancel prior to 12 hours before the start of the appointment time resulted in a charge of your full session fee if I was unable to fill the appointment slot. Exceptions to this have always been emergencies, illness, or difficult weather. Amid the ongoing uncertainty of COVID-19, I have modified my cancellation policy to offer greater flexibility to all clients. If you need to reschedule due to potential Covid exposure, quarantine, or if you are not feeling well, I understand and request for you to please contact me as soon as possible to reschedule. There will be no penalties for these cancellations. Appointment times are as scheduled - if you arrive late, your session may be shortened. You will be charged the full amount of the scheduled session. Please plan to arrive on time.