Southwick Public Library Annual Survey 2024
Thank you for taking the time to complete this survey! Your feedback is important to help us in planning for the library’s future. We want to know what the library is doing well and how we can improve. This survey will be available April 16-May 20. Paper copies are available at the library or town hall lobby- please return any completed surveys to the library. A digital copy can be found on our website or Facebook page. If you have any questions, please call us at 413-569-1221.
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How often do you visit the library? 
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If you do not use the Southwick Public Library, please tell us why (Please check all that apply): 
Please select up to 5 program topics that would interest you the most: 
Are there parts of the library's collection that you would like to see expanded (for example- large print, DVDs, etc.)?
The Southwick Public Library is always trying to evolve our resources to better serve the community. What resources would you like to see the library offer? 
On a scale 1 (poor) to 5 (excellent), how would you rate the library's customer service: 
Poor
Excellent
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On a scale 1 (poor) to 5 (excellent), how would you rate the library's collection (books, movies, audiobooks, etc.): 
Poor
Excellent
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On a scale 1 (poor) to 5 (excellent), how would you rate the library's online services (Ancestry, Brainfuse JobNow): 
Poor
Excellent
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On a scale 1 (poor) to 5 (excellent), how would you rate the library's Digital Collections (Libby and Hoopla): 
Poor
Excellent
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On a scale 1 (poor) to 5 (excellent), how would you rate the library's programs: 
Poor
Excellent
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On a scale 1 (poor) to 5 (excellent), how would you rate the library's building and grounds: 
Poor
Excellent
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On a scale 1 (poor) to 5 (excellent), how would you rate the library's inter-library loan service: 
Poor
Excellent
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On a scale 1 (poor) to 5 (excellent), how would you rate the library's computers, wifi, copier: 
Poor
Excellent
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On a scale 1 (poor) to 5 (excellent), how would you rate the library's meeting room and study spaces: 
Poor
Excellent
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On a scale 1 (poor) to 5 (excellent), how would you rate the library's web presence (social media, website, etc.): 
Poor
Excellent
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If you answered 1 (poor) to any of the above, please explain why: 
What time would you be most likely to attend a program? 
Please tell us your age (optional): 
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