Maco Go Problem Troubleshooting
To help us understand what the exact problem is on your device we have set up the following flowchart and scheme so you can troubleshoot some of the most frequently asked questions and problems.
We have chosen this type of process to maximize the efficiency and speed of our team to help you with any issues you may encounter.
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Q1: Did you connect Maco Go to a power source to charge your Apple Watch? *
Please note that Maco Go is a portable Apple Watch charger that is cable-less and designed for on the go charging solution. The current Maco Go does not contain a battery inside. It is required to connect to a power source (wall adapter, laptop, powerbank, iPad Pro 2018 onwards, etc) in order to charge your Apple Watch.
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