Client Feedback
Hi this is Leah, founding director of Kindred Therapy. I sincerely appreciate any feedback you have to share. Your comments will not be shared outside of Kindred Therapy and will not be posted online or elsewhere. Your feedback will be used to improve the work of our therapists and administrative staff.

We are glad you reached out to us. Our goal is to ensure our clients are matched with a clinician who is the best fit for them and we want to make sure you have a positive experience overall.

Below are a few questions to give us an idea of any improvements or feedback you may have after your first few visits (or at anytime). If you have 5 minutes, we would love to hear from you! You are free to fill out this survey at any point.

*Questions are adapted from Scott Miller's Session Rating Scale.
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Your First Name (optional)
Your Therapist's Name - this helps us provide feedback and support to therapists. *
Please rate your work with your therapist so far.
Connection with your therapist *
I did not feel heard, understood, and respected.
I felt heard, understood and respected.
Additional Comments:
Goals and topics in your session(s) *
We did not work on or talk about what I wanted to work on and talk about.
We worked on and talked about what I wanted to work on and talk about.
Additional Comments:
Your therapist's approach or method *
The therapist's approach was not a good fit for me.
The therapist's approach was a good fit for me.
Overall *
Overall there was something missing in the session.
Overall our session was right for me.
Additional Comments:
Teletherapy for Sessions
While we are temporarily limited to virtual sessions, we appreciate your feedback on any ways we can make virtual sessions more effective and comfortable for you.
Teletherapy *
I feel Teletherapy won't work for me longterm 1
I feel Teletherapy works as well or better than an in person session for me.
Additional Comments:
Your experience with administration:
Please let us know your experience with scheduling and billing.
How was your experience with scheduling an appointment at Kindred Therapy?
 *
It was difficult to get in touch with and schedule an appointment with a therapist.
It was easy to get in touch with and schedule an appointment with a therapist.
If less than a 10, please let us know how we can improve the experience. 
How was your experience with billing/insurance assistance?
 *
I did not have a good experience with the billing department. 1
I had a good experience with the billing department (or have not had an interaction yet).
If less than a 10, please let us know how we can improve the experience. 
Do you have any feedback for us to make your experience or the experience of future clients better? *
Continuing therapy... *
A Note from the Director:

I so appreciate you taking the time to provide this valuable feedback to us. We take our work and relationships with our clients very seriously and we are constantly looking to improve and be accountable to our values and mission as an organization. Thank you for sharing your thoughts! 

If you want to share any further thoughts or have any questions, please don't hesitate to reach out to me directly at Leah@kindredtherapyllc.com

For assistance: Should you like us to contact you, include info below and I will reach out to you!


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