PMP® Practice Quiz

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PMP® Practice Quiz - 21

Which is NOT true in regard of RoI (Return on Investment) for a project? *

1 point

It defines the cumulated net income from an investment at a given point in time or during a defined period.

It includes investment, direct and indirect costs and may include allowances for capital cost, depreciation, risk of loss, and/or inflation.

It is most commonly stated as a percentage of the investment or as a dimensionless index figure.

It is the time when cumulated net income is equal to the investment.

The project manager for a construction project discovers that the local city council will vote on a zoning change that would open up a new neighborhood to commercial building. She contacts other construction companies in the area that would benefit from the change to ask them to attend the council meeting in order to convince the city council to vote for the change. A "Yes" vote will benefit all of the companies. This is an example of which risk response strategy? *

1 point

Mitigate.

Share.

Exploit.

Enhance.

A software project team lead is working with stakeholders to make sure that there's formal, documented acceptance of every one of the project deliverables. Which of the following BEST describes the work that she's doing? *

1 point

Performing variance analysis on the cost baseline.

Updating the traceability matrix.

Structuring and organizing the WBS.

Running the software and walking through it with the stakeholders.

There is a probability of 0.1 that a given risk will occur in a project. If it occurs, it will result in a loss of US $10,000. The insurance cost for this event is US $700, with a deductible amount of US $250. Should a rational project manager buy this insurance? *

1 point

Yes, since $1,000 > $950.

Yes, since $1,000 > $700.

No, since the deductible amount changes the expected monetary value of the risk event.

No, since $1,250 > $1,000.

Paul is a project manager for an industrial design project. The project has a 60% chance of making the company $230,000 over the next year. It has a 40% chance of costing the company $150,000. What's the project's EMV? *

1 point

$138,000

$60,000

$78,000

$230,000

You're a project manager working on a software engineering project. The programmers have started building the software, and the testers have started to create the test environment. Which process group includes these activities? *

1 point

Initiating.

Planning.

Executing.

Closing.

You're managing a construction project to install several hundred air conditioner panels in a new office building. Every floor has identical panels. The customer, a construction contracting company, has provided specifications for the installations. The team is using a process to install and verify each panel. As the team completes each panel, your team's quality control inspector measures it and adds the data point to a control chart. You examine the control chart, and discover that the process is out of control and you need to take close look at it immediately. Which of the following BEST describes what you found on the control chart? *

1 point

At least seven consecutive measurements are either above or below the mean but within the control limits.

At least one point is inside of the control limits.

At least seven consecutive measurements are inside of the control limits.

At least one point is above or below the mean.

If you would like to compare different suppliers and rate their proposals for the purpose of procurements, you should use: *

1 point

Bidder conferences.

Selected sellers.

Procurement documents.

Source selection criteria.

While completing a project, a project manager realizes he needs to decrease project costs. After researching his options, he comes up with the following choices. Which choice would DECREASE project costs? *

1 point

Change to component A from component B. Component A costs more to purchase, but has a lower life cycle cost than B.

Change activity A to be completed by resource B instead of resource C. Resource B is a more experienced worker.

Move activities B and H to occur concurrently, and accept a 30 percent increase in the risk that five more resources will be needed later.

Remove a test from the project management plan.

Who determines the project scope requirements of a new project? *

1 point

The customer

The stakeholders

The project manager

Senior management

Which is generally not regarded as one of the three categories of culture that managers should master? *

1 point

National culture.

Organizational culture.

Project culture.

Functional culture.

A document called ____________ is created by decomposing the project scope into smaller, more manageable elements. *

1 point

Scope Statement.

Network Logic Diagram.

Work Breakdown Structure.

Requested Change.

Which of the following is the BEST method to control changes on the project? *

1 point

Look for sources of changes.

Make the changes quickly when they occur.

Prevent changes from being made.

Direct all changes to the change control board.

Start dates in the following network logic diagram are defined as early morning, finish dates are evening. If tasks are scheduled to begin at early start date, what is true? *

1 point

Activity B has a free float of 10 d.

Activity B has a total float of 10 d.

Activity A has a free float of 10 d.

Activity A has a total float of 10 d.

Company ABC is evaluating three consulting companies to find a consultant to perform professional services. They request information on how the three consulting companies allocate fringe benefits to their clients. What type of cost is Company ABC asking about? *

1 point

Variable

Fixed

Direct

Indirect

You are evaluating the probabilities of risks and costs or rewards for each logical path of events and future decisions. You create a diagram that describes a decision under consideration and the implications of choosing one or another of the available alternatives. The diagram you have created can be referred to as: *

1 point

Simulation diagram.

Fishbone diagram.

Decision tree.

Influence diagram.

The first phase of your project has come to an end. What should you ensure is done BEFORE beginning the next phase? *

1 point

Verify that the resources are available for the next phase.

Check the project's progress compared to its baselines.

Confirm that the phase has reached its objectives, and have its deliverables formally accepted.

Recommend corrective action to bring the project results in line with project expectations.

Which is normally not regarded as an element of Cost of quality? *

1 point

Prevention costs.

Maintenance cost.

Appraisal costs.

Failure costs.

All of the following statements about work breakdown structures are true EXCEPT: *

1 point

They are created by the project manager.

They prevent work from slipping through the cracks.

They provide a basis for estimating the project.

They help to organize the work.

Mike is a project manager for an IT technology implementation project. He is using an ishikawa diagram to figure out what could cause potential risks on his project. Which process is he doing? *

1 point

Risk Identification.

Qualitative Analysis.

Quality Control.

Risk Response Planning.

Which of the following is NOT considered when calculating cost of quality? *

1 point

How much it cost to repair deliverables when they don't meet requirements.

The cost of training the team to perform inspections.

The cost of working with customers who find problems with the work we delivered to them.

The cost of gaining formal acceptance of project deliverables.

Graphical representations of situations showing causal influences, time ordering of events, and other relationships among variables and outcomes are also referred to as: *

1 point

Cause-and-effect diagrams.

System flow charts.

Influence diagrams.

Simulation diagrams.

A project manager made 3-point estimates on a critical path and found the following results. Assuming ±3 Sigma precision level for each estimate, what is the standard deviation of the allover path? *

1 point

App. 4.2 days.

App. 5.2 days.

App. 6.2 days.

You can not derive the path standard deviation from the information given.

During project planning, you estimate the time needed for each activity and then add the estimates to create the project estimate. You commit to completing the project by this date. What is wrong with this scenario? *

1 point

The team did not create the estimate and estimating takes too long using that method.

The team did not create the estimate and a network diagram was not used.

The estimate is too long and should be created by management.

The project estimate should be the same as the customer's required completion date.

You took over a customer project for your company. From the inputs available, including Contract, Statement of work and Project charter, you have developed a Project management plan. You already presented that plan in a meeting with key stakeholders including your project sponsor and some representatives from the customer organization. During the meeting you sensed a high level of dissatisfaction by the customer executives, who signaled that the project might not produce the results that their company had expected. In your understanding, all necessary actions have been planned to meet the customer's requirements. What should you do next? *

1 point

Request a written statement from the customer detailing the requirements which they believe are not addressed by your plan. Use this statement to update the project plan.

Arrange meetings with the customer to identify their needs, wants and expectations for the project. Then create a narrative Scope statement from this information to document the agreed upon project scope.

Request a formal meeting on top executive level to get the misunderstandings sorted out, then arrange a change request, re-plan your project where necessary and go ahead with the project work.

Do not over-react. Performed according to your plan, the project will produce a convincing product for the customer. As soon as the executives will see it, they will probably change their opinion and accept it.

When finishing a project, which factors that influence customer satisfaction the most should you be aware of? *

1 point

Attractive price of the project and low running costs of the product.

Friendly project manager and effective after-project service.

Efficiency of the project and skills of the project manager.

Conformance to requirements of the project and fitness for use of the deliverables.

All of the following refer to power derived from the position of the project manager in the organization EXCEPT: *

1 point

Penalty.

Expert.

Legitimate.

Reward.

Activity 1 has a duration of 20 days, Activity 2 of 10 days, Activity 3 of 5 days and Activity 4 of 6 days. What is the minimum total duration between the Milestones A and B? *

1 point

36 days.

37 days.

39 days.

42 days.

You are assigned as a project manager for an internal project. During cost planning and budgeting you discovered that there are peak times of costs during the project and other times when costs are fairly low. What could this mean for the project? *

1 point

The fiscal budget mechanism which is used by the performing organization may not allow for cost peaks in your project, and you may have to level out expenditures over time.

You can silently create budget contingencies during low-cost periods and re-use them later during those periods when you have to cover peak levels in project costs.

You may find another project manager with a project which has a different rhythm of high and low costs. Then, you may be able to move budget during one project's low cost periods to the other project.

You are a project manager and work with a lifecycle budget for your project. Fiscal budgets are a matter of the functional organization, and you have generally not to care about them.

A rough order of magnitude estimate is made during which project management process group? *

1 point

Planning

Closing

Executing

Initiating

The sponsor is excited that the product of the project is finally being produced. In which of the following must the project be involved? *

1 point

Project executing

Integrated change control

Develop Project Management Plan

Develop Schedule

Early in the life of your project, you are having a discussion with the sponsor about what estimating techniques should be used. You want a form of expert judgment, but the sponsor argues for analogous estimating. It would be BEST to: *

1 point

Agree to analogous estimating as it is a form of expert judgment.

Suggest life cycle costing as a compromise.

Determine why the sponsor wants such an accurate estimate.

Try to convince the sponsor to allow expert judgment because it is typically more accurate.

You want to know specifically which business goal a group of projects and programs are going to accomplish. Which is the best place to look for this information? *

1 point

Project Plan.

Project Charter.

Portfolio Charter.

Program Charter.

Your project SPI is 0.86, and the management has recommended that you should fast track the project. You agree with the management, but caution them that fast-tracking could: *

1 point

Facilitate duration compression.

Increase risk.

Ensure activities are done in parallel, which would normally be done in sequence.

Help shorten the project schedule without changing the project scope.

During which process group does Close Procurements occur? *

1 point

Initiating

Closing

Monitoring and controlling

Planning

Your project team has been informally meeting with sellers to discuss the sellers' "best practices" relative to upcoming potential work from your company. During one of these sessions, a seller offers to give you tickets to a sporting event if you will tell him the names of other companies you have been meeting with. What is the BEST response? *

1 point

Ignore the question and refuse to meet with him again.

Answer the question, but respectfully refuse the offer.

Ask him why he needs to know.

Refuse to answer the question and remove the company from consideration for future work.

Which of the following could happen during project executing as a result of fast tracking the project? *

1 point

A problem in a successor activity could affect more activities.

All successor activities will have more float.

Subsequent activities will have additional risk.

Subsequent activities will lose resources.

You are the project manager of an IT company. You are creating a collection and filing structure that details methods used to gather and store various types of information, and also procedures to collect and disseminate updates and corrections to the concerned stakeholders. Where will you include this information? *

1 point

Information retrieval system.

Information distribution methods.

Communications management plan.

Project records.

You have been given a high priority task that needs to be completed within a short time frame. Since you know what has to be done, you assign tasks to different team members and tell them when and how the tasks should be completed. The management style that you are following is: *

1 point

Directing.

Laissez Faire.

Delegating.

Task-oriented.

You are identifying key stakeholders for your project. Which of the following is not included in any case? *

1 point

Project manager and project team.

Customer and users.

Sponsor.

Media representatives.

You are a procurements manager and are responsible for managing complex procurement contracts. In this context, which of the following is the most effective means of handling complex communications? *

1 point

Formal oral.

Formal written.

Informal written.

Informal oral.

You are a public executive working on your fourth project to order new buses for a transportation route between two cities. You include a government official as a stakeholder and plan to include meetings with him in the WBS. Your manager objects to such activities as unnecessary. The BEST response is to inform your manager that: *

1 point

The government official can negatively impact the project.

The government official knows the end-users better than either of us.

The government official is a stakeholder since the buses will be used in his city.

The government official is a stakeholder because he will be using the buses.

You're holding a PMP study group so that you and your coworkers can work together to study for the exam. One person recently took and passed the exam, and has offered to give you all of the questions he can remember. How should you respond? *

1 point

Accept the questions, but to be fair to everyone in the study group you should make sure everyone gets a copy.

Refuse the offer, but encourage other study group members to make up their own minds.

Refuse the offer, and report the person to your manager.

Refuse the offer, and report the person to PMI.

The project team working on a project printing 3,500 technical manuals for a hardware manufacturer can't inspect every single manual, so they take a random sample and verify that they have been printed correctly. This is an example of: *

1 point

Root cause analysis.

Cost benefit analysis.

Benchmarking.

Statistical sampling.

During project executing, the project manager is spending a lot of time solving problems that arise. It would be BETTER for the project manager to transfer his efforts to: *

1 point

Having the team solve the problems, thus freeing his time to hold more meetings.

Executing the project management plan and making sure the quality management plan is viable.

Identifying additional risks and following the risk management process.

Performing sensitivity analysis on past problems and transferring them to other projects.

In a software company a large number of simultaneously performed projects utilize the same groups of human and other resources. What is the term commonly used for this situation? *

1 point

Concurrent engineering.

Resource over-allocation.

Resource pooling.

Program management.

Your project has a budget at completion (BAC) of $75,000, and you need to figure out if you're on track to meet it. You know that you've already spent $56,000, and you're 70% done with the project. If your project continues expenditures at the current rate, what's the lowest that you can allow your CPI to go before you've exceeded your project's budget? *

1 point

0.94

1.15

1.43

1.08

A project manager is analyzing project risks by using quantitative techniques to assign a numeric value to each of those risks. Which of the following tools and techniques is NOT used for this? *

1 point

EMV analysis that uses a decision tree.

Sensitivity analysis to determine which risks pose the biggest threat.

A probability/impact matrix that assigns numeric values to each risk priority.

A simulation that runs through many different project scenarios.

A project team has invited many of the project stakeholders to help them inspect quality on the project. Which of the following would NOT be an output of this activity? *

1 point

Quality management plan

Quality control measurements

Recommended preventive actions

Validated deliverables

In the contract document of the project, the time schedules and deliverables in each phase are clearly stipulated. From a project management perspective, this is: *

1 point

Risk.

Assumption.

Constraint.

Issue.

You have just signed a contract with a seller. Due to funding issues, your management decides to terminate the contract. For this purpose, you will: *

1 point

Go back to procurement planning to determine what to procure and when.

Choose from other potential sellers.

Follow procedures as listed in contract closure.

Initiate procedures listed in contract change control system to define the process by which the contract may be identified.

What is the most important benefit of a 360 degree review? *

1 point

The reviewed person will regard the assessment process as fair and developmental.

Assessments from different perspectives leave no weak spot of a person unaddressed.

Managers will be assessed by their subordinates, enforcing a more participative style.

One can use a simple standard questionnaire to gather data from the reviewers.

Calculate the to-complete performance index of your project, based on EAC, when the actual cost of your project is $200,000, cost variance of your project is $25,000 and the budget at completion of your project is $350,000. *

1 point

1.125

-1.4

-1

In your project, you monitor the status of the project to update the project progress. In this context, you will use all of the following techniques EXCEPT: *

1 point

Reserve analysis.

Variance analysis.

Resource leveling.

Performance reviews.

In your project, you implemented a risk response and hired an additional skilled technical resource who can help in testing your application. However, you are worried that the technical resource may leave - this new risk can also be called: *

1 point

Secondary risk.

Acceptance risk.

Fallback Plan.

Workaround.

You are working on a new oil purification project in a foreign country. A person informs you that you will have to pay him a "transfer fee" for the permit to move heavy equipment through the city. What is the FIRST thing you should do? *

1 point

Pay the fee, but only to the city.

Do not pay the fee.

Make sure the person is really a government official.

Negotiate openly with the city officials.

What would be the BEST explanation for the following: Both the cost variance and schedule variance are negative, but the cost variance is lower than the schedule variance. *

1 point

The project underspent because all work was not completed, but overspent for work that was done.

The project overspent due to increased costs and yet completed some activities faster.

The project activities took longer than expected, but costs were lower.

The project underspent, because costs were lower than planned and activities were easier to complete than planned.

The principal use of a Pareto chart is to: *

1 point

Focus attention on the most critical issues.

Quantify risks.

Help predict future problems.

Improve risk management.

Which of the following tools is used to create a Risk Management Plan? *

1 point

Risk planning meetings.

Documentation reviews.

Data precision rankings.

Diagramming techniques.

To obtain support for the project throughout the performing organization, it's BEST if the project manager: *

1 point

Ensures there is a communications management plan.

Correlates the need for the project to the organization's strategic plan.

Connects the project to the personal objectives of the sponsor.

Ensures that the management plan includes the management of team members.

Though it was difficult, the project manager received agreement to the project charter from all four sponsors involved on the project and the US $4,000,000 project was approved. Now the cost variance for the project is -$500 and the last performance review was positive. Just when the project entered its second phase, a team member on a noncritical path activity announced she was leaving the company. The float of activity L changed from two to four days. Only one unidentified risk has occurred with a minor impact. The last quality review showed that the project has made use of the results of the last design of experiments. Based on this information, what should the project manager do NEXT? *

1 point

Complete closure of the first phase.

Fast track the project to add more float.

Review the management plans.

Investigate additional risks caused by the difficulty with the senior managers.

What should not be covered by a risk management plan? *

1 point

Roles and responsibilities for handling project risks.

Timing of project risk management activities.

The methodological approach used for risk management.

Individual risks and potential responses to them.

A good friend at work tells you that when his wife was diagnosed with cancer, he stole items from work and sold them, using the money for her treatment. He has since paid back the money taken, in ways that kept his theft secret. Ethically, what should you do? *

1 point

Advise your friend to tell his company and do nothing.

Report him to his manager.

Talk with a lawyer to see if this can be justified.

Attempt to gather evidence to determine whether or not the theft in fact occurred.

Your company has asked you to provide a cost estimate that includes maintenance, installation, support, and upkeep costs for as long as the product will be used. What is that kind of estimate called? *

1 point

Benefit Cost Ratio.

Depreciation.

Net Present Value.

Lifecycle Costing.

You are working on a large construction project that is progressing within the baselines. Resource usage has remained steady, and your boss has just awarded you a prize for your performance. One of your team members returns from a meeting with the customer and tells you that the customer is not happy with the project progress. What is the FIRST thing you should do? *

1 point

Tell your manager.

Complete a team building exercise and invite the customer's representatives.

Change the schedule baseline.

Meet with the customer to uncover details.

While completing a project, a worker strike in the seller's city has resulted in the required deliverable being late. What is generally the BEST thing for the project manager to do? *

1 point

Extend the contract for the length of the delay.

Remind the seller that they are under contract to complete the project by the due date or be in default on the project.

Investigate ways to shorten other parts of the project in order to meet the seller's project completion date.

Tell the seller to stop work on the project until the strike is settled.

You are managing a six-month project and have held bi-weekly meetings with your project stakeholders. After five-and-a-half months of work, the project is on schedule and budget, but the stakeholders are not satisfied with the deliverables. This situation will delay the project completion by one month. The MOST important process that could have prevented this situation is: *

1 point

Monitor and Control Risks.

Control Schedule.

Define Scope.

Control Scope.

Which of the following is NOT a stakeholder? *

1 point

A project team member.

An attorney from your company's competitor.

A representative from your project team's union.

The project sponsors.

You are working as a project manager in an IT company. Your project is facing major difficulties in the quality of its deliverables and you are getting recurring problems. The project sponsor has insisted that no compromise can be made in the quality of the deliverables. In this context, if the problem persists, the BEST option you would choose as a project manager to remedy the problem is to: *

1 point

Allow increase in cost of quality but ensure that the root cause of the problem is fixed.

Reduce the project scope to increase project quality.

Fix a problem as soon as it occurs.

Prevent change requests to ensure quality.

A project manager uses a facilitator to gather opinions from experts anonymously. What tool or technique of Risk Identification is being performed? *

1 point

Brainstorming.

Delphi Technique.

Interviews.

SWOT Analysis.

An environmental remediation project has succeeded in reducing costs. This is achieved by implementing a change request for new technology that was not available when the scope was originally defined. The technology change that is adopted is a/an: *

1 point

Value adding change.

Error or omission in defining the scope of the project.

External event.

Contingency or workaround plan.

You are reaching project completion, and want to understand whether your project was successful. In this context, for a project to be successful, what is the primary requirement? *

1 point

Customer satisfaction.

Exceeding customer expectations.

Meeting the cost and schedule estimates.

Satisfying the requirements of the project sponsor.

The approximate resource costs necessary for completing project activities are compiled during which project management process? *

1 point

Cost Reserve Analysis

Estimate Costs

Cost Aggregation

Forecasting

Which process group contains the Develop Project Charter process and the Identify Stakeholders process? *

1 point

Initiating.

Executing.

Monitoring and Controlling.

Closing.

All the following estimates are used by the program evaluation and review technique (PERT) EXCEPT: *

1 point

Pessimistic.

Optimistic.

Most likely.

Mean.

A project has a payback period of nine months. What does this mean? *

1 point

It will take the project nine months to start incurring costs.

The project will be complete in nine months.

The first nine months of the project will provide profit to the company.

It will take the project nine months to cover the investment and start generating revenue.

What is the S-curve in project management? *

1 point

A graph that is generated if a normal curve is integrated.

A graph that is to be integrated to generate a normal curve.

A metaphoric description of the short term uncertainties that are present in every project.

The graph that describes the typical growth of earned value during the course of the project.

Which of the following is NOT an input to the Plan Communications process? *

1 point

Enterprise environmental factors

Organizational process assets

Information gathering techniques

Project scope statement

You are working as the project manager simultaneously on four (4) projects in your organization, which vary in complexity. For your projects to be successful, you should do all the following EXCEPT: *

1 point

Comply with the requirements to meet stakeholders needs and aspirations.

Uniformly apply knowledge, skills, and processes across various projects in your portfolio.

Balance competing needs of time, cost, and quality.

Use a defined approach to adapt the product specifications and plans to meet project and product requirements.

Which of the following BEST describes the project manager's role relating to changes? *

1 point

Serve the customer and do what the customer wants.

Monitor and track changes to ensure they benefit the project.

Influence the factors that cause changes.

Deny change requests whenever possible.

Which of the following is an example of a parametric estimate? *

1 point

Dollars per module

Learning bend

Bottom-up

CPM

A scope change has been suggested by one of the stakeholders on the project. After careful consideration and a lot of arguing, the change control board has decided to reject the change. What should the project manager do? *

1 point

Support the stakeholder by asking the board for the reason for the rejection.

Suggest to the stakeholder that the next change they request will be approved.

Record the change request and its result.

Advise the change control board to make sure they create approval processes before the next change is proposed.

You are in the process of developing the project charter. Which of the following forms the basis for the Develop Project Charter process? *

1 point

Project Charter.

Project Statement of Work.

Deliverables.

Project Management Plan.

Resource requirements are determined: *

1 point

Before the project schedule and after the network diagram.

After the project schedule and project scope statement.

After the project schedule and WBS.

Before the project scope statement and the network diagram.

You are in the executing process group of a major project with an estimated cost of US $22 million. Two team members are having a disagreement over the potential sellers of a project component, and the project manager has offered to help. The project manager suggests a compromise, and the team members want to solve the problem. Who should decide on the BEST course of action? *

1 point

Management

Team members

Project manager

Customer

You are the project manager of a software company involved in creating an anti-virus software product. You are in the execution phase of the project when you realize that a requirement was not included in the product. This is due to an omission in defining the scope baseline of the project. What should you do? *

1 point

Issue a change request.

Take corrective action.

Add the requirements to your product and continue with execution.

Take defect repair action.

You just created the following network logic diagram to describe the planned flow of activities for your project which will start tomorrow. Which potential inconsistency in the diagram should you solve right now? *

1 point

Activity E is open ended ( a "dangle") in relation to the finish milestone path convergence.

Activity F is open ended in relation to the path divergence after the start milestone.

You cannot calculate a critical path when lags and/or leads are calculated in percent.

Activities E to F need another task drawn as a hammock to calculate Level Of Effort.

When should a schedule baseline be created and used? *

1 point

At the beginning of the project and used to compare schedule performance on status reports

At the end of the project and then used to measure team performance

At the end of the project and included in the archive

At the beginning of the project and used during the project to measure performance

A project manager is unsure of how much cost reserve to add to the project. There is a 50 percent chance of a weather delay causing an impact of US $100,000 and a 30 percent chance of a delay in the testing center with a US $20,000 impact. How much should the cost reserve be? *

1 point

Less than $50,000

More than $120,000

Less than $20,000

More than $56,000

A project manager is spending all his time watching over the team, and team members feel he is always second-guessing them. The project manager is MOST likely a: *

1 point

Theory X manager.

Hygiene factor expert.

Maslow's hierarchy expert.

Strong self-actualization manager.

During a team meeting, the team has been arguing about the method of integration for over 20 minutes without getting anywhere. The project manager reschedules the issue for the next team meeting. This is an example of: *

1 point

Compromising.

Forcing.

Smoothing.

Withdrawal.

Which of the following would generally lead to the LEAST amount of quality improvement? *

1 point

TQM

Quality planning

Implementing an ISO 9000 standard

Increasing inspection

Your project team has decided not to change the project management plan to deal with a risk. This is an example of: *

1 point

Contingent response.

Avoid.

Fallback plan.

Accept.

The main focus of life cycle costing is to: *

1 point

Estimate installation costs.

Estimate the cost of operations and maintenance.

Consider installation costs when planning the project costs.

Consider operations and maintenance costs in making project decisions.

Which of the following helps a project manager determine possible causes of problems on a project? *

1 point

The 50/50 rule

A fishbone diagram

A control chart

A Pareto chart

Which of the following is a "hygiene factor" under Herzberg's Motivation-Hygiene Theory? *

1 point

Recognition for excellent work.

Self-actualization.

Good relations with coworkers and managers.

Clean clothing.

If a project manager wants to report on the actual project results vs. planned results, he should use a: *

1 point

Trend report.

Forecasting report.

Status report.

Variance report.

You have just started work on the Project Scope Statement. You are analyzing the expected deliverables, when you discover that one of them could be delivered in three different ways. You select the best method for creating that deliverable. What is the BEST way to describe what you are doing? *

1 point

Alternatives Analysis.

Decomposition.

Define Scope.

Stakeholder Analysis.

Which of the following best describes decomposition? *

1 point

Waiting for a task to expire so that it can break down into smaller tasks.

Taking a deliverable and breaking it down into the smaller work packages so that it can be organized and planned.

Categorizing work packages.

Dividing work packages into deliverables that can be planned for.

Your company has recently been awarded a contract by the government to reconstruct houses devastated by an earthquake. In this context, the government's role will impact your: *

1 point

Project scope baseline.

Business case and Business need.

Project charter.

Project management plan.

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