Virtual Classroom Request for Support

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The new BCMS Virtual Classroom program is designed to meet the educational needs of students who belong to families that have chosen to work remotely during the pandemic. This program is new for students, families, teachers, and administrators. We request your patience and understanding as we work with you to resolve any technical or scheduling issues you may be experiencing.

Please complete this brief form if you need assistance. We will respond to your request in the order it was received.

Personal info

Student's first name *

Student's last name *

Student's email address

Parent's first name *

Parent's last name *

Parent's email address

Best phone number to reach you *

Description of the problem

What type of problem are you having?

I would like to schedule a virtual parent conference with my child's team of teachers

Google Classroom code is not working

Google Meet code is not working

Confusion about class schedule and when to login

Missing paper-based materials

Need assistance from a specific teacher

Other:

Clear selection

If necessary, describe the problem in further detail.

Priority

Very high

Very low

Clear selection

Upon submitting your request for assistance, a staff member from BCMS will contact you in the order your request was received. Support will be provided by staff from 7:45 AM until 9:00 AM and 3:00 PM to 4:00 PM each school day.

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