SURVEY-USERS' ACCEPTANCE TOWARDS ELECTRONIC PAYMENT AND SETTLEMENT SYSTEM IN NEPAL
Dear Respondents,
Please Take A Minute........
I am an MCIS student of NCIT College. As a part of the academic requirement of the University, I am conducting research entitled “USERS' ACCEPTANCE TOWARDS ELECTRONIC PAYMENT AND SETTLEMENT SYSTEM IN NEPAL". You are requested to answer all the questions, according to what takes place in a real case scenario. Please take a few moments to read over all the questions carefully. This is a purely academic research and your response will be kept confidential. YOUR HONEST OPINION is extremely valuable for completing this research.
Your small help will contribute a lot to my study. Hoping for your favorable responses. THANK YOU for your precious time and participation.
Niranjan Kumar Das
NCIT College
9843618441

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What is your name? *
Gender *
Marital Status *
What is your profession? *
Have you ever performed an electronic payment system? *
Education *
Age *
Your Income Level *
I find electronic payment system more reliable over other payment system. *
It is important that other users too trust electronic payment system. *
I will trust only an established organization for electronic payment system over a new payment system if introduced. *
I will stop using a particular electronic system if I feel that it is not trustworthy. *
I am aware that banks or shops keep records about my payments when I use electronic payment systems. *
I find my personal informations are more confidential in electronic payment than in other payment system. *
Revealing my identity to a shop during electronic payment sometimes stops me from using particular payment system. *
I am comfortable enough with the level of privacy that is provided by electronic payment system. *
I want to have records of my electronic purchase for the proof incase banks and shops make mistakes with my money like overbilling. *
I think that shops can use my electronic payment records to provide me with better customer service. *
I am aware that using electronic payment system funds could be converted into other payment system. (mobile money, cardless cash, cash) *
It is important for me, when using a payment system, that funds could be easily converted into other payment systems. *
I am satisfied with how my funds can be converted between different payment systems. *
I prefer using electronic payment system over other payment system because it is easier to use. *
I find it easy to make electronic payment over other payment system. *
I feel more comfortable with electronic payments over something tangible to pay with. *
I feel it important that I could easily trace my fund information at any time I want. *
Security of payments is very important for me when I use an electronic payment system. *
I will stop using electronic payment system if I hear about a security breach in the payment system. *
I will refrain from using any electronic payment system because I think it’s not secure. *
It is important for me that no traces are left of my electronic payments, like my name, bank account, or address. *
I frequently use electronic payment system. *
I think a good shop should offer me the choice to pay with any payment system I like. *
It is important that I can use one particular payment system in most places I have to pay. *
I think it is important to have alternatives for electronic payment system. *
I find electronic payment system easy to use or access. *
I always feel that I will use electronic payment system for my convenience. *
I find electronic payment will be effective for me in near future. *
Wider coverage of electronic payment service is important for me. *
I will always recommend electronic payment system usage to my friends and families. *
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