Help Select Discussion Topics for January Bookshop on The Customer Success Economy!!

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For Chapter 14 Breakout (Finance: The New Scoreboard): Which topic do you want to brainstorm / solution on?

Tactics to Get the Most Bang for Your CS Bucks (budget)

Creative Tactics & Strategies on How to Account for Customer Success

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For Chapter 15 Breakout (IT: The New Mission for the CIO): Which topic do you want to brainstorm / solution on?

Strategies & Tactics to Make IT an Essential Part of Customer Success

Challenges & Strategies to Gaining a 360-degree Customer View

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For Chapter 16 Breakout (HR: Happy Employees Take Better Care of Customers): Which topic do you want to brainstorm / solution on?

Tactics that Work to Alleviate the six (6) CSM Hardship Phenomenon’s & Fellow Teammate’s Well-Being

Servant Leadership Strategies around the book’s eight (8) Frameworks, i.e., Transparency, Purpose, Vulnerability, etc., that Produced the Best Results?

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