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Preventing Interruptions to Operations: Lessons Learned
From IT outages, building floods and fires, UCLA has experienced events that have disrupted our operations. Business continuity planning is our preparation to avoid interruptions to our services and operations. Please help the campus to learn from our past experiences and fill out this lessons learned form.
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Your Name
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Your Department
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Summary: Briefly describe the interruption(s) to your department's operations (business, teaching, research, etc). Or describe a test/exercise of your continuity plans.
Your answer
Best practices to share: what worked well based on your planning efforts that should be shared with others to help improve their plans?
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Lessons Learned: What, if any, changes would you make in your business continuity planning efforts, processes, procedures, practices, etc. based on this experience to prevent similar interruptions?
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Instructional areas: Did any of your instructors or faculty teach classes in alternate ways (e.g. Zoom, per-recorded materials, etc)? If so, how well did this option work?
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Research areas: What impacts did you encounter on your research?
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Other Comments?
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