Darin Thompson's CPD Podcast | Jennifer Muller - Seeing the Justice System Through a Self-Represented Litigant's Eyes (#14)

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Darin Thompson's CPD Podcast | Jennifer Muller - Seeing the Justice System Through a Self-Represented Litigant's Eyes (#14) | 1.6 Hours of CPD

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How does Jennifer describe a typical self-represented person? *

1 point

There's no single definition; SRLs include people from low to high socioeconomic status, education, etc.

They are usually low-income, uneducated people.

How do SRLs feel about legal representation? *

1 point

All SRLs think they can do better in their lawsuits on their own - and think legal representation would provide a worse outcome.

Many SRLs want to have a lawyer, but just can't afford it.

How many SRLs does start out with a lawyer?

1 point

According to Jennifer, no SRLs start with a lawyer.

According to Jennifer, statistics show over 50% of SRLs start out with a lawyer.

Clear selection

What portion of parties are self-represented in some family courts? *

1 point

It's always rare to have a SRL in family court. People are almost always have lawyers.

In some family courts, the majority of people are self-represented.

What does Jennifer say is a key to feeling like she was being heard? *

0 points

Being able to understand the process, regardless of outcome.

Just "winning" and getting the outcome she wanted.

How did it feel for Jennifer, as a SRL, going up against an opponent party who has a lawyer?

1 point

Acceptable and fair.

Unfair, unthinkable, unimaginable, and unjust.

Clear selection

What does Jennifer say about responses to this problem calling for increased legal aid? *

1 point

She's not opposed to legal aid, but thinks it can never solve the challenges for SRLs - many of whom will never qualify for this type of assistance.

We would not have to change much about the system if only government would fund legal aid more.

What type of legal service actually improved access for Jennifer? *

1 point

Service offered on a task or non-full representation basis (often referred to by lawyers as "unbundled services"

Full representation offered on a contingency fee basis.

What is a key message Jennifer wants to share with justice stakeholders?

1 point

People aren't choosing to represent themselves. It's because of need, and often a result of the cost of legal services.

SRLs just clog up courts and make things drag on much longer than necessary.

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