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New Orientation Quiz
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Your Name(s)
Your answer
Why are we in Business
2 points
Your answer
What are the 3 hardest parts of this Job?
Your answer
What are our core values?
Your answer
Which core value is most important to you and why?
Your answer
What are the four pillars of excellent service?
Your answer
What does PMC stand for?
Your answer
Who is our ultimate "Boss" at Green Frog?
1 point
Brian
Natasha
Marylou
Client
Team Trainer
Clear selection
What is the most important position at Green Frog (besides the Client)?
1 point
Field Support Manager
Lead Trainer
CEO
Technician
General Manager
Clear selection
How many Unexcused Absences do you get as a rookie (first 60 days) before termination?
1 point
4
2
1
Clear selection
How Much time off can you request in a year
1 point
2 weeks
1 month
Unlimited
Clear selection
How Many Unrequested Absences can you get in a calendar year before termination?
1 point
1
5
4
0
Clear selection
How many paid vacation days do you get after a 1 year?
1 point
3
5
10
Clear selection
How many paid sick days do you get per year?
0 points
5
7
1
Clear selection
What does it mean if you get a written warning?
1 point
It means you are a bad person
It means you are about to get fired
It means you are normal and have something to work on like everyone else
Clear selection
When should you take a lunch break and who is responsible for scheduling it?
Your answer
What is one of the Main reasons a client will cancel their cleaning services?
Your answer
What are Green Frog's Working Hours?
1 point
9 am to 5 pm
8 am to 6:30 pm
10:00 am to 5:00 pm
Clear selection
If you receive a traffic ticket, or parking violation who is responsible?
1 point
The Company
The Technician
The Client
Clear selection
If you are on a cleaning with more than 1 technician who is the team lead?
Your answer
Up to how much can we discount a client without consulting the office to fix any minor issues?
1 point
$20
$100
$50
Clear selection
What are Billed Man Hours?
Your answer
What does MSDS stand for?
1 point
Material Safety Data Sheets
Maple sugar Donut Soda
Many Serious dog statues
Clear selection
What is Cleanto
1 point
A video game
Job Scheduling Software
A type of frog
Clear selection
What is the first (and most important) of the eight habits to be engrained?
Your answer
Why are notes, customer information and or special instructions important to communicate? and what is the best way to communicate them to the office?
Your answer
Where do you find the Time Off Request Form?
Your answer
Why is it important for us to follow our Speed Cleaning PMC Method every time we clean our clients home?
Your answer
What is Our APC called?
Your answer
What is considered General Time?
Your answer
As long as the client is happy it doesn't matter if I communicate with the office (check in/out, leave notes)
Your answer
Anything you would like to ask Brian or Jaime?
Your answer
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