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Your name and surname + your telegram nick (@ivanivanov)
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1. What did crises cost a leading cell phone manufacturer, Merck, Perrier and Audi? Why does Dezenhall refer to them?
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2. According to Dezenhall, how has the way we judge a crisis changed?
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3. What is the political model of crisis management?
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4. How does Dezenhall see the media in general and TV in particular?
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