The Balanced Exchange Feedback
Thank you for being a part of this community. I hope you enjoy connecting as much as I do! I'd love to hear your feedback so I can keep improving offerings, logistics and content. Please fill out as much or as little of this survey as you like, so I can get to you know you, your thoughts and experiences better. Your answers will be anonymous.
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How did you learn about The Balanced Exchange?
What interests you most about The Balanced Exchange? (can choose multiple options)
What area do you live? (City, Neighborhood, State, etc., however you are comfortable answering)
How satisfied are you with the website?
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5 (Very much)
Finding Information
Finding Products
Navigation Ease
Overall
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How satisfied are you with our products?
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5 (Very much)
Selection
Quality
Maker Sourcing
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Overall how satisfied were you with the purchase experience?
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Very much
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What would make shopping at The Balanced Exchange more convenient/accessible for you on an ongoing basis? Note: monthly subscriptions now an option via delivery, mail, and pickup! (Can choose multiple options.)
How satisfied are you with the mason jar return option and discount code?
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Very much
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How can the container return option be improved? What questions do you have about it?
I am striving to connect our local community as much as possible, including partnering with other businesses, organizations, events, etc. Do you have a favorite business/org/event/etc. that you’d like to see us work with?
What kinds of events would you be most interested in? (can choose multiple options)
In order to deepen community connection and increase our local impact, I am considering an open and inclusive membership option. This would be available on a sliding scale with bartering available. If a membership was introduced, what benefits would you like to see included? (can choose multiple options)
What should we never stop doing?
What would you like to see us do better?
How likely are you to recommend The Balanced Exchange to others?
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Very much
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Additional thoughts, questions, or feedback?
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