Any NRES Dragon needing assistance while learning remotely should fill in the information below.  When explaining your tech issues, please be as specific as possible.   If your problem is with a device, please tell us if the device is school-issued or personal and what device it is.  (ex. Personal Samsung Galaxy tablet OR  NRES Lenovo 100e chromebook)

Notes:
Tech support requests will be answered by email in the order they are received. You will receive an acknowledgement email when your support request has been received.  Please allow up to 24 hours for a response, at least initially, we anticipate many requests.  

Questions about specific assignments should be directed to the teacher who posted the assignment through Google Classroom, Class Dojo or through school email.  Some teachers may also have shared their personal cell phone number.

If your issue is related to a password, please verify that you have correctly entered the password as most are case sensitive, before requesting tech support.  Some of the programs that teachers use will lock you out after a certain amount of failed attempts.

Remote learning is not as ideal as face-to-face instruction.   We want to help you with your tech problem and will do our best to help you in a timely manner.