Waterdrop Rewards Program Survey 2023

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Our membership system has just been launched, and we would like to collect ideas and suggestions from our customers regarding points redemption, membership level benefits, and other aspects. Please take a few minutes to complete this survey, and help us improve our services. Thank you for your valuable input!

How long have you been aware of the Waterdrop brand?
*

Less than 3 months

3-6 months

7-11 months

1-2 years

More than 2 years

Are you currently a member of Waterdrop Rewards?
*

Yes

Not yet, but I'm interested

What types of products would you like to redeem using your Rewards points?

Which types of time-limited activities would you be interested in participating in?

Campaigns with higher Rewards points, such as giveaways

Purchasing specific products to earn multiple Rewards points

Using the least amount of points to redeem big prizes

Using points to spin the Fortune Wheel

Others

Required

How would you prefer to receive updates about the Rewards program?
*

SMS

Phone call

Social media post

Facebook group

Others

Required

What do you think of the current membership tiers that require spending $800 to reach gold and $2,000 to reach platinum?
*

Very fair

Somewhat fair

Somewhat unfair

Very unfair

Do you have any other suggestions for improving the Rewards program?

Please provide your email address. If you're a current member of Waterdrop Rewards, you'll receive 500 bonus points for completing this survey.

*We would also like to offer bonus points or a gift to customers who provide particularly valuable feedback!

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