Store Management

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Store Management

Assessment Quiz

Name as per IC *

ID No. *

Why Merchandising is important EXCEPT... *

2 points

Branding and product placement

Clean

Variety

Grouped product display

Inventory turnover will help to understand.... *

2 points

How your current inventory strategy is working

increase sales

business

stocks display

More sales + Achieve Target + Incentive = Achieve KPI *

2 points

Correct

Wrong

Required

Which of the following is the BEST definition of customer-centricity? *

2 points

Refer to the desire to provide top-notch customer service.

Refers to the process in which a company creates a marketing strategy geared toward desired customer

The concept of creating sales around the target customer

Putting your customer at the center of the organization before, during, after a purchase.

By improving having Customer Centricity, we can improve......EXCEPT *

2 points

Increase customer retention

Increase sales

Employee resign

Better bottom-line result

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