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講師-李宗翰-聽‧說‧行銷(牙助課程)
OHI數位牙醫學院
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1. 根據課程中所提到有關”傾聽原則RASA”的排序，下列何者正確？① 體認體會，② 總結、詮釋概述， ③ 提問回饋，④ 訊息接收
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(A) ①②④③
(B) ④②①③
(C) ④①②③
(D) ④①③②
根據課程中所提到有關”產品如何表達4E” 的描述，下列何者不在其中？
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50 points
(A) Emphasis
(B) Explain
(C) Example
(D) Echo
(E) Emotion
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