DAMS for Museums Procurement Survey

BPOC is conducting a survey on the digital asset management system (DAMS) procurement process for Museums. The goal of this survey is to gather quantitative and qualitative information about how Museums acquire and implement digital asset management systems. The findings from this survey will anonymized, included in a book chapter focused on DAMS procurement, and summarized in a report that will be publicly available on BPOC’s website.

When did you go through your DAMS procurement process? *
MM
/
DD
/
YYYY
What was the estimated duration of your organization's DAMS procurement process? *
What was your organization's budget for procuring a DAMS? *
What amount of user training was required for your DAMS post-implementation?
Clear selection
How many DAMS did your organization evaluate before scheduling demos? *
Of the DAMS that you evaluated, how many did you schedule demos with? *
What did you find most helpful about the demos?
Is there anything you would have liked to see done differently in those demos?
What level of integration does your DAMS have with existing systems?
Fully integrated
Partially integrated
Not integrated
Collection Management System
Web CMS
Project Management Tools
Social Media
Customer Relationship Management System
E-Commerce Platform (Shopify)
Design Software (Adobe Creative Cloud)
Microsoft Tools (Word, PowerPoint)
Other:
Clear selection
What were the top three criteria you considered essential when selecting your DAMS?
What challenges did you face during the DAMS procurement process, and how were they resolved?
Did you opt for a commercial or open-source DAMS? 
Why did you opt for a commercial or open-source DAMS?
What DAMS did you ultimately select?
How did staff and stakeholders respond to the new system, and what steps did you take to facilitate smooth adoption?
What features of the chosen DAMS have proven most beneficial for your museum?
Are there features you wish your DAMS had?
Describe the post-implementation support you received from the DAMS vendor. Was it sufficient?
Are there any unexpected benefits or drawbacks that you've encountered since implementing your DAMS?
How have you future-proofed your DAMS investment, and what considerations have you taken for potential technological advancements?
Can you share any best practices, lessons learned, or advice from your DAMS procurement experience that you would give other museums embarking on this journey?
Please leave your email if you wish to be notified of the survey's published report.
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