Who do you trust to provide remote assistance?
We are conducting a study on the use of remote, video-based assistance by blind and visually impaired (BVI) individuals. We want to survey BVI individuals who have used mobile apps like Facetime, Skype, BeMyEyes, AIRA to receive remote, video-based assistance from a sighted person. Results of this study will help us understand how mobile apps might best offer remote, video-based sighted assistance to BVI individuals in overcoming challenges faced in performing routine tasks.

If you are someone with blindness or low vision, and have received remote, video-based assistance in the past, we invite you to complete an anonymous short survey on your experience and preferences. Completing this survey should not take more than 15 minutes using a computer, tablet, or smartphone with reliable Internet connection.

If you have any questions, please contact the PI Vinod Namboori at vinod.namboodiri@wichita,edu
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Would you classify yourself as a person who is *
Which age range do you fall under? *
Would you consider yourself as a routine user of various apps on your smartphone? *
What is your gender? *
Where have you requested remote video-based assistance from someone in the past? *
Required
Under what situations have you requested remote, video-based assistance in the past? Describe two to three different situations. *
How often do you request remote, video-based assistance? *
Which application do you commonly use for requesting remote, video-based assistance? Please name the top three apps. *
What do you like about these applications? Describe one or two things about each app that make your remote, video-based assistance experience enjoyable. *
What do you not like about these applications? Describe one or two things about each app that could make your remote, video-based assistance experience even better. *
How has been your experience working with a sighted person remotely through these mobile apps? *
Who do you trust as a remote, video-based sighted assistant for situations arising at home (check all options that apply)? *
Required
Who do you trust as a remote, video-based sighted assistant for situations arising at work (check all options that apply)? *
Required
Who do you trust as a remote, video-based sighted assistant for situations arising outside of home or work (check all options that apply)?
Are there situations where you would prefer a stranger as your remote, video-based sighted assistant over a family member, friend, or colleague? Please describe up to 3 situations where a stranger is better. *
What makes a stranger a better assistant under these situations compared to someone you know? *
Are there situations where you would not prefer a stranger as your remote, video-based sighted assistant? Please describe up to 3 situations. *
What can make a family member, friend or colleague a better assistant under these situations compared to a stranger? *
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