Guidelines for Visit
Internal, External or Pod Visits still requiring booking with the following times:
11:00am - 12:00pm
14:00pm - 15:00pm
16:00pm - 17:00pm
17:00pm - 18:00pm
The maximum number of persons who can visit at one time is four (4) internally and an additional four (4) externally. No allocated person/s are required and children will count within the total number.
We have opened up the Homes to Ground Floor access only, bedrooms won't be accessible throughout all floors. During COVID we’ve kept to a consistent cleaning schedule and we’d like to maintain this during daily internal visits ensuring everybody is safe.
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We understand most would’ve completed their vaccination programme, but to obtain access internally we would require family and friends over 18 years of age to have their 1st Vaccination as a minimum, and a 2nd by 2nd November 2021. Evidence will be requested via NHS COVID Pass App, NHS Vaccination Card & this declaration - Please show this upon attending.
Visits will be conducted in line with current government guidelines if applicable. These will be confirmed to you when you book.
To book, please phone the home who will confirm your agreed visit time by email. Please do not consider any visit as booked until you have received this confirmation email.
Prior to your visit, please ensure that you are symptom free.
You will need to complete a Lateral Flow Test to confirm you are Covid-19 negative prior to entering the home.
You will be supplied with appropriate PPE and given guidance in how to wear it. Within the services, we will still be asking employees, families and relatives to maintain wearing face masks until further notice. This won't be required externally and can be removed internally for clients who require you to lip read or supporting communication.
You should arrive in good time for the visit, as stated in the confirmation email. The duration of the visit will be specified in the email. If you arrive late, the visit must end forty minutes after the scheduled start time to give time to prepare for the next visit.
A member of staff will come out to conduct your Lateral Flow Test and assist you with PPE before entering the Home. We will accept LFT Tests or PCR Tests completed within a 48 hour period.
We ask that anybody entering the building will make use of the alcohol gel before walking around the service. If you are completing an external visit and wish to use the toileting facility, you will be requested to complete a LFT before entering the home
If the resident requires assistance for whatever reason, the carer will deal with this and may ask you to leave so they can focus on whatever situation has arisen.
The carer or manager will give you two-minutes notice of the meeting ending, please keep in mind others might have booked after.
If you bring any gifts, please hand them to the carer and we'd be happy to wipe this down for you.
