# Please fill in the Product Information which you want to purchase products  (Product's name, Quantity) 

K-ZONE STUDIO collects minimal personal information to provide services.The following  personal information is collected when customers request buying agency service or international shipping services through the home page and application form.The buyer's personal information is to be destroyed immediately once the purpose of the collection and use of personal information is fulfilled. The customer has the right to refuse to consent to the collection of information, and if the consent is refused, the use of the service may be difficult.

[Return] We accept returns anytime within 7 days period from the receipt, but we regret that we are unable to refund your original shipping charges unless the return was a result of our error.To be eligible for a return, your item must be unused and in the same condition that you received it and must also be in the original packaging.The return shipping costs for returns are the buyer's responsibility. [Refund] You are eligible for a full refund (including delivery fees) on all items purchased through K-ZONE STUDIO within 7 days of purchase for the following reasons:If the items that are delivered are not the items that you have purchasedIf the delivered items are delivered in a defective state This only applies to orders that are presumably "lost" during the delivery process. We cannot give a full refund if, for example, you wrote the wrong shipping address, you miss the package because you are absent. In that case, we'll give you a partial refund (total order cost - shipping fee). In the case of re-shipment, we'll send you an invoice for the re-shipping fee which is $5.00.

[Exchanges] We only replace products within 7 days period from the receipt, if products are defective or damaged.If you need to exchange it for the same item, please inform us an email at support@kzonestudio.com [Cancellation] Order cancellations can only be made before the ship the item for delivery (usually 1-2 business days) after customer payment. We may charge the cancellation fee $2.50 due to paypal fee or other payment platform

The customer will be responsible for any customs tax, import duties, goods and services tax (GST), value added tax (VAT), or any similar customs-related fees, not K-ZONE STUDIO. Shipping charges, taxes, and other country's fees are non-refundable.