ES Advantage Fuel Surcharge Survey

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The ES Advantage team is always looking for ways to improve our customers' experience, efficiency, and profitability. Your feedback helps us make the best decisions for our outstanding members.

Please take a few minutes to answer the 3 questions below.

All answers and feedback will remain anonymous.

Are you currently charging fuel surcharges to shippers?

Yes

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What challenges do you have when it comes to fuel surcharges?

I don't have any challenges and currently charge shippers fuel surcharges.

I've tried to charge fuel surcharges, but the shipper refuses to pay them.

I don't know how to calculate fuel surcharges.

I don't know what a fuel surcharge is.

Other:

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Tell us your experience with fuel surcharges, what challenges you have, what tools you use (if applicable), and what would help you be more efficient in calculating or charging them. Any other feedback about fuel surcharges can also be provided below.

Submit

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