Small Business Survey
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We're so glad you've found us!

This survey is for business owners, the fabulous founders and entrepreneurs among us!

By completing this survey you're contributing to much needed insights about what small business owners actually need to help their business to thrive!

It takes just a few minutes to complete so in advance let us say THANK YOU

Which region is your business based? *
Please state your age
*
Required
Please state your gender
If you are a member of your local Business Improvement District (BID) please state which one (leave blank if not applicable)
Which best describes your business?
Clear selection
Does your business have a website?
Clear selection
If yes, is your website kept up to date?
Clear selection
Which of the following data do you have access to, and use on a regular basis?
Which of the following activities do you currently do on a regular basis, to promote your business? (Select all that apply)
How important are the following to the success of your business?
*
Not important
Slightly important
Neutral
Moderately important
Extremely important
My brand
Regularly posting to social media
New products and/or services
Marketing
Information about customer trends
How important do you think the following are to your customers?
*
Not important
Slightly important
Neutral
Moderatly important
Extremely important
Postage options
Click and collect options
User experience (online or in person)
Price
Customer service
User experience (in person or online)
Which, if any of the following organisations have you heard of?(Select all that apply)
Which, if any of the following organisations are you a member or have you used (Select all that apply)
How strongly do you agree with the following statements? 
Strongly Disagree
Disagree
Neither Agree nor Disagree
Agree
Strongly Agree
I involve customers in decisions impacting future products/services?
I have considered how my business can be more sustainable and have a plan of how to put my ideas into action
I communicate my business values with my customers
Clear selection
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